Hi Mandy

We send a text to the student’s , or if no mobile number a postcard notifying them that their certificate is ready for collection.

In answer to your other questions

· We keep the certificates for 12 months, and then destroy them.

· The Student’s are given their certificate in a Plastic Pocket (Similar to the ones you use in lever arch files)

· Certificates not collected are stored for 12 months and then destroyed

· We will post out to Student’s not in the area.  We ask the Student to confirm whether they wish the certificate to be posted out and to confirm their address (This is stated on the Postcard and in the Text)

· If someone else is collecting on their behalf, we ask for written confirmation.

·

If you want a sample of the post card we send out, just let me know

Gill

Gill Westwell

Examinations Officer

Accrington & Rossendale College

Centre 47201

Tel : 01254 354165

From: The FE Exams Network mailing list [mailto:[log in to unmask]] On Behalf Of Mandy Ogden
Sent: 14 August 2015 10:43
To: [log in to unmask]
Subject: Certificates

Hello

I am seeking some information regarding despatching certificates, at the moment we post certificates out to the student’s home address, but this is becoming too expensive and we are looking at asking the student to come into College to collect them.

I would like seek the advice of other Colleges who ask students to collect certificates the following:

1. How much time do you give the student to collect them?  Eg three months. Six months?

2. Do you give them an hard backed envelope or something else to take the certificate away in

3. What do you do with the certificates that are not collected?

4. Do you post certificates out to students who do not live in the area?  If so what radius do you apply eg 10 miles 20 miles?

5. If someone wants to collect a certificate on someone else’s behalf – do you allow this? Do you ask for written confirmation from the student that they want someone else to collect it?

I know I have many questions and I would really appreciate any information that you are willing to share.

Mandy Ogden
Examinations Officer
Doncaster College and University Centre
Registry | The Hub | Chappell Drive | Doncaster | DN1 2RF
T: 01302 553524

http://www.don.ac.uk