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I find the discussion of Thomas Jun's excellent video amusing.

It illustrates the standard story that one discipline has no idea what
other disciplines do.

The field of human factors, of safety engineering, and especially
cognitive engineering has been studying these issues for many decades,
making precisely the points made by the video.

The video is excellent -- and making a video is a major contribution.

Thomas, moreover, being at a major center for ergonomics research and a
member of the faculty (and co-founder of a wonderful research group on the
topic) is aware of the past research. (see, for example, his lab at:
http://www.lboro.ac.uk/departments/lds/research/groups/human-factors-complex-systems/

But the responses seem to indicate a lack of awareness of the huge amount
of work on the complexity of accidents and analyses (and hindsight bias).
And the tendency to blame someone and think the problem is thereby solved.

But the design community doesn't seem to realize that many excellent people
have been making this argument for years. The American Academies of science
has a group on "Human System Integration" that has long been an effective
leader in this enterprise, and  decades ago I took part in a similar
seminar held at the Royal Society in London.

--
it works the other way too: other disciplines do not know what work the
designers have been doing.

I myself am equally guilty, as I recently discovered that one group of
designers (which included me) was unaware of what other design groups were
doing.

Ah, the research solos we find ourselves within.

Don


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