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From: UK medical/ health care library community / information workers [mailto:[log in to unmask]] On Behalf Of LIS-MEDICAL automatic digest system
Sent: 15 May 2015 00:02
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Subject: LIS-MEDICAL Digest - 13 May 2015 to 14 May 2015 (#2015-100)
There are 4 messages totaling 827 lines in this issue.
Topics of the day:
1. Marketing E- Books
2. LQAF 5.3a - user needs analysis?
3. Library services and facilities to non-clinical staff
4. Ways to engage library users in giving feedback
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Date: Thu, 14 May 2015 09:12:15 +0100
From: "Nelmes Myriam (EAST SUSSEX HEALTHCARE NHS TRUST)"
<[log in to unmask]>
Subject: Marketing E- Books
Dear List,
we have recently purchased the Clinical Key package of Elsevier online books and would be interested to know how other libraries direct users who are browsing the shelves, to online books. How do you tell people who are expecting to find a book on the shelf that is is now available as an e-book?
Thank you in anticipation,
Myriam
Myriam Nelmes
Deputy Librarian
ESHT Library Services
Rosewell Library Conquest Hospital 01424 755255 ext 8672 Health Sciences Library EDGH 01323 417400 ext 4048
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Hello Natasha
I can recommend the 2009 publication 'Assessing information needs in the age of the digital consumer' by David Nicholas and Eti Herman. This book provides a framework for evaluating information needs and was recommended reading for my recent BSc Librarianship course.
Kind regards
Julie Weeks
[Description: cid:image001.png@01D0779B.907446C0]
Julie Weeks
Library Assistant
Education Centre Library
Hexham General Hospital
Corbridge Road
HEXHAM
Northumberland
NE46 1QJ
Tel: (01434) 655420
e-mail: [log in to unmask]<mailto:[log in to unmask]>
website: http://library.northumbria.nhs.uk/
Please note: my working days are Monday, Tuesday and Friday 8.30 – 5pm
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Date: Thu, 14 May 2015 10:10:59 +0000
From: Howard Natasha <[log in to unmask]>
Subject: LQAF 5.3a - user needs analysis?
Hello,
Apologies for cross posting.
Here in North East London there has been some discussion of LQAF criterion 5.3a, "that Library/knowledge services are tailored to meet the needs of different customer/staff groups".
The guidance on full compliance is "based on the user needs analysis, a range of resources AND/OR forms of service delivery is tailored/customised to meet the needs of different user/staff groups. "
We wondered if anyone has actually done a user needs analysis, as opposed to a training needs analysis?
Is anyone aware of any tools available for doing a user needs analysis?
I had a quick look on the innovations database but didn't find anything.
Many thanks,
Natasha Howard BSc MA MCLIP
Library Manager
Aubrey Keep Library
North East London NHS Foundation Trust
Goodmayes Hospital, Barley Lane, Ilford IG3 8XJ
Tel: 0300 555 1200 ext. 64507
Mob: 07808 364 479
Fax: 0844 931 0163
email: [log in to unmask]<mailto:[log in to unmask]<mailto:[log in to unmask]:[log in to unmask]>>
Email: [log in to unmask]<mailto:[log in to unmask]<mailto:[log in to unmask]:[log in to unmask]>>
www.nelft.nhs.uk<http://www.nelft.nhs.uk/<http://www.nelft.nhs.uk%3chttp:/www.nelft.nhs.uk/>>
Please note my working week is Monday-Thursday
Resource of the Month for May: BMJ Learning.
Enhance your CPD or CME with BMJ Learning's evidence-based interactive e-learning modules - suitable for any healthcare professional. To see modules tailored to your specialty or area of work, sign in now with your OpenAthens account at http://learning.bmj.com<http://learning.bmj.com/<http://learning.bmj.com%3chttp:/learning.bmj.com/>>.
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North East London NHS Foundation Trust
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Date: Thu, 14 May 2015 15:35:07 +0100
From: "Cooke Ramya (THE HILLINGDON HOSPITALS NHS FOUNDATION TRUST)"
<[log in to unmask]>
Subject: Library services and facilities to non-clinical staff
Dear Colleagues,
We are interested in providing useful services to our Trust non-clinical staff and would like to know what type of services you currently provide to this staff category in your organisation. e.g. resources and services offered to non-clinical staff to support their day-to-day work, research and personal and professional development; Services provided to executives, directors and managers in non-clinical areas.
Many thanks.
Ramya Cooke
Assistant Librarian
Trust Library
Education Centre
Hillingdon Hospitals NHS Foundation Trust
Pield Heath Road, Uxbridge
Middx UB8 3NN
Tel: 01895 279250 (Internal - ext. 3250)
Fax: 01895 234150
Email: [log in to unmask]<mailto:[log in to unmask]>
http://www.thh.nhs.uk/Departments/Library/Library.htm
Access Health Information eResources from: http://www.hlisd.org<http://www.hlisd.org/<http://www.hlisd.org%3chttp:/www.hlisd.org/>>
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This message may contain confidential information. If you are not the intended recipient please inform the sender that you have received the message in error before deleting it.
Please do not disclose, copy or distribute information in this e-mail or take any action in reliance on its contents:
to do so is strictly prohibited and may be unlawful.
Thank you for your co-operation.
NHSmail is the secure email and directory service available for all NHS staff in England and Scotland NHSmail is approved for exchanging patient data and other sensitive information with NHSmail and GSi recipients NHSmail provides an email address for your career in the NHS and can be accessed anywhere
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Date: Thu, 14 May 2015 20:44:15 +0100
From: Louisa Fulbrook <[log in to unmask]>
Subject: Ways to engage library users in giving feedback
Dear All
I would be interested to know what methods other libraries have found successful in getting user feedback eg from trials of resources. Do your users respond to electronic surveys or are they getting Survey Monkey fatigue? Do you bribe, sorry encourage, them with vouchers/prize draws or similar for their time and trouble. Do you hold focus groups (if so how do you recruit members? Do you set up a group with a particular task in mind or is it an ongoing library user group). Do you refer to a group of regular library users/advocates? Or have you come up with other methods. I look forward to your replies and will post a summary to the list.
Thanks
Louisa
Louisa Fulbrook BA Hons PG Dip
Deputy Library Services Manager
Francis Costello Library | RJAH Orthopaedic Hospital NHS FT | Oswestry | SY10 7AG
[log in to unmask]<mailto:[log in to unmask]> | www.rjah.nhs.uk/library<http://www.rjah.nhs.uk/library> | 01691 404681 (direct) / 4388 (library)
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End of LIS-MEDICAL Digest - 13 May 2015 to 14 May 2015 (#2015-100)
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