Sometimes its not just an issue of accessibility but a clear protocol around acknowledgement and actioning, and there is good evidence that this is an issue

http://qualitysafety.bmj.com/content/20/2/194.abstract

 

John

 

From: Clinical biochemistry discussion list [mailto:[log in to unmask]] On Behalf Of Jonathan Kay
Sent: 13 May 2015 14:55
To: [log in to unmask]
Subject: Re: Late Lent for Pathology

 

On 13 May 2015, at 12:48, JONES Stuart (Pathology) (RF4) BHR Hospitals <[log in to unmask]> wrote:

 One thing we have to appreciate here is the impact of duplication where recent results are not always easily accessible at the point the request is made.

 

Often brought up... but what's the evidence?

 

Jonathan

 

PS: I'm reasonably convinced that a different inefficiency is important and prevalent: Waiting for eg an outpatient consultation before performing key investigations. They should often be done in advance so the first consultation is more powerful or even unnecessary.