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Total agreement with their observations... but that isn't about duplication... Jonathan On 13 May 2015, at 15:15, OConnor John (ROYAL DEVON AND EXETER NHS FOUNDATION TRUST) <[log in to unmask]<mailto:[log in to unmask]>> wrote: Sometimes its not just an issue of accessibility but a clear protocol around acknowledgement and actioning, and there is good evidence that this is an issue http://qualitysafety.bmj.com/content/20/2/194.abstract John From: Clinical biochemistry discussion list [mailto:[log in to unmask]] On Behalf Of Jonathan Kay Sent: 13 May 2015 14:55 To: [log in to unmask]<mailto:[log in to unmask]> Subject: Re: Late Lent for Pathology On 13 May 2015, at 12:48, JONES Stuart (Pathology) (RF4) BHR Hospitals <[log in to unmask]<mailto:[log in to unmask]>> wrote: One thing we have to appreciate here is the impact of duplication where recent results are not always easily accessible at the point the request is made. Often brought up... but what's the evidence? Jonathan PS: I'm reasonably convinced that a different inefficiency is important and prevalent: Waiting for eg an outpatient consultation before performing key investigations. They should often be done in advance so the first consultation is more powerful or even unnecessary. ------ACB discussion List Information-------- This is an open discussion list for the academic and clinical community working in clinical biochemistry. Please note, archived messages are public and can be viewed via the internet. Views expressed are those of the individual and they are responsible for all message content. ACB Web Site http://www.acb.org.uk Green Laboratories Work http://www.laboratorymedicine.nhs.uk List Archives http://www.jiscmail.ac.uk/lists/ACB-CLIN-CHEM-GEN.html List Instructions (How to leave etc.) http://www.jiscmail.ac.uk/