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Hi all, Just looking to see if anyone has a copy of the following report as it is no longer available as an ILL : Pugh, L. (1997) Convergence in academic support services, British Library Research and Innovation Centre Report 54. It would be a tremendous help to my research if I could find a copy! Many thanks, Sonya Campbell Customer Service Development Manager Glasgow Caledonian University 0141 271 1223 [log in to unmask]<mailto:[log in to unmask]> Glasgow Caledonian University is a registered Scottish charity, number SC021474