Hi Smith
I sympathise with your plight - I have had to do similar things in the past for other people! I think your most fruitful course of action would be to talk to the technician who recovered your data because only he knows what he actually did to recover it.
From your description of your recovery of the PDB file it looks to me like a line terminator issue, i.e. was the original file created in Linux, Windows or Mac? This is relevant because the line terminators are different and it sounds like the technician didn't simply copy the file, he changed the line terminators. If he did the same with the MTZ file thinking it was a text file the additional line terminators would corrupt the binary data making it impossible to read with any of the CCP4 MTZ utilities. If you can understand exactly what the technician did you may be able to reverse it and recover the binary data.