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http://www.slq.qld.gov.au/__data/assets/pdf_file/0018/226143/the-library-div idend-summary-report.pdf In case you had missed this excellent report from the State Library of Queensland it reports on the dividend public libraries bring. A solid piece of research, conservative in its calculations. A return of £2.3 for every £1 spent – could be as high in some areas as £4.1 which is more like the figure other similar studies have found in the past (somewhere between 3 and 5). This is a key message to get out there. Best wishes Fiona Emberton Embervision Partners Mob Aus. +61 416 057 702 Skype Fiona.emberton LinkedIn <http://au.linkedin.com/in/fionaembertonembervision/> http://au.linkedin.com/in/fionaembertonembervision/ Twitter <https://twitter.com/fiemberton> fiemberton ABN 81 190 087 919