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Hi Cath Do you go in via single sign on or do you do a manual log-in? If you do single sign on, click the icon and wait for the log-in box to appear. Click Manual log-in when it shows and then put in your username, password etc. That's what I have to do to make the imports work for every board... Good luck :) Ros Stapleton Achievement & Exams Officer College of West Anglia - King's Lynn campus x 2370 (DD: 01553 815370) From: The FE Exams Network mailing list [mailto:[log in to unmask]] On Behalf Of Cath Smith Sent: 11 February 2015 11:31 To: [log in to unmask] Subject: C&G Basedata error Attached is the error message I get when trying to import the C&G Basedata, I am guessing I have not set something up properly in the background but no idea what, any suggestions. Cath Smith Examinations Officer MIS/Exams Tel: 01780 484300 Ext: 368 Fax: 01780 484301 Email: [log in to unmask] [logo]<http://www.stamford.ac.uk/> Drift Road, Stamford, Lincolnshire, PE9 1XA P Please think before you click 'reply all' P Please consider the environment - do you really need to print this email? This message is sent in confidence for the addressee only. It may contain confidential or sensitive information. The contents are not to be disclosed to anyone other than the addressee. Unauthorised recipients are requested to preserve this confidentiality and to advise us of any errors in transmission. Thank you. Please note that the College reserves the right to monitor emails for the business purposes contained in the Telecommunications (Lawful Business Practice)(Interception of Communications) Regulations 2000, that is: to establish the existence of facts relevant to the business of the College, to investigate or detect unauthorised use of the systems; to maintain the effective operation of the system; to detect any computer viruses; to check the mailbox of any absent employee; or to prevent or detect a crime. To be able to exercise these rights, the College must have made all reasonable attempts to inform every person who may use the system that monitoring and interception may take place. This College regards this notice to you as notification of such a possibility. ********************************************************************* This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error you must take no action based on them - nor must you copy or show them to anyone. Please notify the College of West Anglia via email to [log in to unmask] This email contains the views of the sender and may not be representative of the views of The College of West Anglia. This footnote also confirms that this email message has been swept for the presence of computer viruses. ********************************************************************** ______________________________________________________________________ This email has been scanned by the Symantec Email Security.cloud service. For more information please visit http://www.symanteccloud.com ______________________________________________________________________