We have just invested in a system so that all our resits are purchased online. Students are able to log into their personal account and see their previous module results with UMS and select any module to purchase. We do not display modules for which no re-sit is available – such as course work. We can then download the file and filter by module for inputting into MIS. This prevents student selecting the wrong modules and/or illegible details.

Our finance office is thrilled as they have only had to process a couple of payments - just a few students who are unable to pay online – money goes straight into the college account. We do generate an income of over £12,000 – so although there is a cost – it is worth it for us.

Kind regards

Jane Taylor

Administration Manager

Tel 01158515836

From: The FE Exams Network mailing list [mailto:[log in to unmask]] On Behalf Of Graham Buss
Sent: 29 January 2015 17:34
To: [log in to unmask]
Subject: Re: Exam resit fees policy

Hi Ros,

I’ve just had a monthly budget meeting with our Finance Manager and was told that I have unexpected income of £1600 which is all down to our re-sit fees.

It doesn’t create a massive amount of extra work for us as tutors know that if a student wishes to re-sit, they have to come and collect a green form from us and take to our Information Centre to pay. (I was recently offered a card machine by our Finance team so we could take payments ourselves, but my team were totally against the idea, so we’ve left the system as it was). The main hassle for us is when tutors try to put pressure on us to organise online re-sits at very short notice, which means there isn’t necessarily time for the students to pay before the exam. However, I have recently reminded all staff that we require a minimum of 3 weeks’ notice to book an exam.

The re-sit rule isn’t generally waived during the year, it’s only towards the end of the year when curriculum heads come under pressure to maximise their success rates, that we get requests from them to waive fees, so I usually refer to our VP for permission. We also have instances where students claim they can’t afford the fees, so in those cases we generally refer them to Student Services as they can sometimes cover the fees from a hardship fund or something similar.

Overall, I think it’s worth the effort because I don’t see why vocational students shouldn’t pay the fees when AL students always have.

Regards,

Graham Buss

Examinations Manager

East Berkshire College

01753 443841

From: The FE Exams Network mailing list [mailto:[log in to unmask]] On Behalf Of Rosalyn Stapleton
Sent: 29 January 2015 16:16
To: [log in to unmask]
Subject: Re: Exam resit fees policy

Hi Graham

I shared your document with my line manager and pound signs lit up his eyes! We only charge A-level students for re-sits at the moment. May I ask how much extra work it involves for your Exams team administering re-sit charges and how often the payment for re-sit rule is waived?

Kind regards

Ros Stapleton

Achievement & Exams Officer

College of West Anglia – King’s Lynn campus

x 2370 (DD: 01553 815370)

From: The FE Exams Network mailing list [mailto:[log in to unmask]] On Behalf Of Graham Buss
Sent: 28 January 2015 11:27
To: [log in to unmask]
Subject: Re: Exam resit fees policy

Hi Lorna,

I’ve attached ours. We don’t charge re-sit fees for any Functional Skills exams.

Regards,

Graham Buss

Examinations Manager

East Berkshire College

01753 443841

From: The FE Exams Network mailing list [mailto:[log in to unmask]] On Behalf Of Lorna Willmott
Sent: 27 January 2015 17:10
To: [log in to unmask]
Subject: Exam resit fees policy

Afternoon all

Does anyone have an exams resit fee policy they’re willing to share please?

Thanks

Lorna Willmott
Exams and Achievement Manager
Oaklands College,
St Albans Campus (Smallford) , Hatfield Road, St Albans, Hertfordshire, AL4 0JA, United Kingdom
Switchboard: (+44) (0)1727737000, DDI: 01727737078, Mobile:
WWW: http://www.oaklands.ac.uk

Oaklands College - Endless Possibilities

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