Yes that would be helpful.

Apparently, we have beefed up out servers but it sounds to me like we cannot run large reports developed in report builder and then published to PS web, that they need to be developed separately in say SSRS.

Thanks for responding.
Amrik

On 19 December 2014 at 12:32, Dax Farrer <[log in to unmask]> wrote:

We did have this problem

 

We just chucked more resources at the web server which meant that it didn’t timeout so quickly in the usual application pool refreshes.

 

If you want I can get a more detailed account of the measures we put in place from our IT guys?

 

 

Regards

 

Dax Farrer

Amersham & Wycombe College

 

 

 

From: ProSolution Users Mailing List [mailto:[log in to unmask]] On Behalf Of Amrik Aujla
Sent: 19 December 2014 10:09
To: [log in to unmask]
Subject: Timeout

 

Hello
Does anyone else get a timeout on their prosolution Web?

Ever since we have moved to using PS Web our registers intermittently timeout and staff are unhappy about this.
 
Compass have acknowledged that there is some sort of memory leak and it's related to reports.  When this happens the application pool reaches its max on the Web server and causes the timeout knocking everyone off.

Although compass have acknowledged this they have yet to provide a solution and also say no other college has this issue.

So, does anyone have this issue, we can't be alone in running PS web reports and registers (max c300 staff would access at anyone time)?

Amrik

This mail list is run by users of the ProSolution Student Management & Information System and is not directly connected with Compass Computer Consultants. Please ensure that you test any ideas provided on this list on your TRAINING SYSTEM before implementing them on your LIVE SYSTEM. The owners of this list and Compass Computer Consultants Limited accept no liability for any loss resulting from this list. Should you be unsure, please contact ProSolution Support on 01928 725522 or email [log in to unmask]. 

 
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This mail list is run by users of the ProSolution Student Management & Information System and is not directly connected with Compass Computer Consultants. Please ensure that you test any ideas provided on this list on your TRAINING SYSTEM before implementing them on your LIVE SYSTEM. The owners of this list and Compass Computer Consultants Limited accept no liability for any loss resulting from this list. Should you be unsure, please contact ProSolution Support on 01928 725522 or email [log in to unmask].


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Amrik Aujla | Director of Information Systems & College Registrar |
Ealing, Hammersmith and West London College| London W14 9BL
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This mail list is run by users of the ProSolution Student Management & Information System and is not directly connected with Compass Computer Consultants. Please ensure that you test any ideas provided on this list on your TRAINING SYSTEM before implementing them on your LIVE SYSTEM. The owners of this list and Compass Computer Consultants Limited accept no liability for any loss resulting from this list. Should you be unsure, please contact ProSolution Support on 01928 725522 or email [log in to unmask]