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Hello everybody, Due to Josh and JK being away this week there isn't as much ticket overwatch as usual, so you might have me poking my nose into your tickets more then usual. Only 21 Open UK tickets this week, most were covered last week and there aren't any interesting new ones that I can see. I leave you with the rule of thumb that an "In Progress" ticket should be updated at least every 7-10 days (otherwise it's not really in progress!). Tier 1 https://ggus.eu/index.php?mode=ticket_info&ticket_id=109712 (29/10) CMS seeing glexec errors at the Tier 1, likely due to a lack of "wildcard mapping" at RAL. Andrew L was investigating, but no news on the ticket since. In progress (29/10) 100IT https://ggus.eu/index.php?mode=ticket_info&ticket_id=108356 (10/9) The setting up vmcatcher ticket at 100IT. It looks like this ticket is done, or at least getting there. I've prodded the ticket. In progress (29/10) Sheffield https://ggus.eu/index.php?mode=ticket_info&ticket_id=109906 (5/11) Some publishing problems have caused Sheffield to get a low availability ticket. Things are fixed, but as it has been pointed out before this alarm requires time to sooth it. My advice is to put the ticket On Hold whilst waiting for it to go on its own. Waiting for reply (7/11) Also how goes the Sno+ ticket https://ggus.eu/index.php?mode=ticket_info&ticket_id=109207 ? Durham and Lancaster https://ggus.eu/index.php?mode=ticket_info&ticket_id=108273 https://ggus.eu/index.php?mode=ticket_info&ticket_id=108715 Both these sites have perfsonar tickets on hold after the shellshock scare, here's a gentle reminder that the new perfsonar and accompanying instructions are available. (I hoped to not have to mention Lancaster by sneaking in a reinstall this morning, but had trouble getting my iDRAC interfaces to work). The Ticket with no home https://ggus.eu/index.php?mode=ticket_info&ticket_id=107880 (26/8) Those funny SNO+ SUSE users and their problems with srmcp. The Tier 1 has cast this ticket out onto the streets, and assigned it to QMUL. Who don't really want it (or deserve it!). As mentioned in his last update, Chris has been having a chat with Matt M and it looks like srmcp is working...kinda (if you give it the correct port numbers, and somehow magically know these for each SE). Chris mentions that this could be viewed as a bug in srmcp, or solved with a wrapper script that he doesn't have time to write to. My suggestion is to give the SUSE users the necessary ldap query to pull the information they need and let them sort out the rest! Assigned (7/11) Cheers all, Matt