An opportunity has
arisen at the
Working under the
supervision of our Librarian and curatorial staff, you will carry out a wide
range of customer service tasks, including welcoming library and archive users,
showing them how to use Search Engine to find out the answers to their questions,
supervising the research rooms, and staffing the reception and reader
registration desk. Your customer care skills will be crucial in
maintaining the already highly positive reputation that Search Engine has
gained, and thus helping to encourage repeat visits.
Ideally, you will have
work experience involving regular face-to-face contact with the public, but
more important are excellent listening and verbal communication skills, the
ability to work calmly and courteously under pressure, and the ability to learn
and follow structured procedures. You do not have to know anything about
railway history, but an interest in the work of the NRM and of museums,
libraries and archives generally, would be an advantage.
We would particularly
welcome applications from those seeking experience to support later
applications to professional archives, library, museum or heritage
qualifications.
The NRM opens seven
days a week, 362 days a year and Search Engine is open from Wednesday to
Saturday every week, so this post will involve regular weekend working on a
rota basis.
In return, we can
offer membership of our pension, health and dental care schemes along with 30
days holiday pro rata.
For more information click
here.
Librarian
Knowledge and Collections
YO26 4XJ
t +44(0)1904 685745
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nrm.org.uk
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of: