Hmm, yes, and if it brings on a moderator who enforces professional courtesy then look at how our world will change.
This all reminds me of a project I worked on some years back. Senior Mgt were bound & determined to improve communications and efficiency by adopting modern technology and introducing a portal with discussion forums. I had the task of doing an IM audit with a dash of requirements gathering to help launch it, and position other projects off the back of it. I trotted around all sections of the business only to be challenged by a frustrated middle mgt. They knew how much was being spent on the technology, and how many coal face workers they were having cut. And they were very aware of how many unions were on site. Their challenge: how was this new technology going to help their staff do the job. The official answer was that it was going to improve communications. Their uncompromising reply: we already communicate. We talk.
Snr Mgt brushed aside the feedback that the organisation had comms channels in play, and dispensed with the issue that the business couldn't see the benefit as 'briefing against us'. The discussion forums went ahead. Some staff played ball for the first few months and posted stuff. We ran competitions to encourage engagement. But, because there was no real business need, the discussion forums were abandoned. The established channels were more efficient for problem solving. And the sense of community Snr Mgt wanted to foster? When I left, I got swamped with FaceBook requests. There they all were, in a healthy community, chatting, sharing and supporting. I laughed for weeks. It was Snr Mgt who were out of touch, trying to force something through that wasn't needed.
Daphne
Are you seeing a threat to your vocation there Peter? Is it much more challenging to obsessively spam a message board rather than a mailing list?
I personally like the convenience of a mailing list but if it kills PeterK's industrial level info-abuse then I say let’s do this.
Date: Wed, 1 Oct 2014 14:13:55 -0500
From:
[log in to unmask]Subject: Re: Forums vs emails
To:
[log in to unmask]ah a message board. does one have to go to the forum to see the message or can they be delivered to an email address? how does one learn about new topics? are they delivered to my inbox or does one have to search for the new ones?
i'm not knocking message boards, as i've belonged to many in the past, but I find them very frustrating especially when one wishes to reply to a specific comment
but to each his own
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