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Hi Guys, It sounds promising. I was aware of the frontloading of the work necessary to make it a successful project, though it appears you have managed to get through that stage swimmingly. Running a POC seems like a sensible step for us to take during the next academic year. Steve I'll contact you off list Cheers Dave WCT From: Support issues for windows in UK HE & FE [mailto:[log in to unmask]] On Behalf Of Gregory, J Sent: 30 June 2014 10:00 To: [log in to unmask] Subject: Re: Deep Freeze Echo similar experiences with deepfreeze. We have used it in pc labs and lecture theatre builds for years with the already stated benefits. One issue that we have had was trying to get it to work with Kaspersky Antivirus. This was in regard to a thawed space on the PC to allow an AV update on each boot. A lot of work went into this and at the time we did not resolve this. That was with previous versions of Kaspersky and deepfreeze. Cheers John From: Support issues for windows in UK HE & FE [mailto:[log in to unmask]] On Behalf Of David Franklin Sent: Friday 27 June 2014 16:31 To: [log in to unmask] Subject: Re: Deep Freeze Here at Marjon we have used DeepFreeze for years and it has been a superb investment on both Windows and Apple units. Keeps machines clean and tight plus all our users know that all data is wiped clean after a restart so they cannot leave any sensitive data behind provided they restart. We have not quantified savings either but have now started freezing staff machines because we are convinced it will save us hours of sorting out machine issues where users install/delete/rename/fiddle etc... with things. You do need to invest some time to set up some WOL groups and send out maintenance plans then machines will wake on lan, run scripts (but this is not very sophisticated), windows updates, go to WSUS etc... and refreeze during a maintenance period. Down side is that if a user loses power or restarts and they have not saved a file, it is gone so we have a default background saying this. Make sure you unfreeze prior to installing anything or it will be wiped clean ;-)) Personally I think that this software has been a great investment. Regards David Franklin Computing and Media Services Service Manager A Block Room 109 T: 01752 636700 (Ext - 4333) From: Support issues for windows in UK HE & FE [mailto:[log in to unmask]] On Behalf Of Rochford, Steve Sent: 27 June 2014 15:56 To: [log in to unmask]<mailto:[log in to unmask]> Subject: Re: Deep Freeze We (Imperial College London) use it on most of our teaching machines (c. 4,000 machines) and it works well. The massive benefit is that students can't accidentally or deliberately mess things up; we've never tried to quantify the support desk savings but I suspect that they're massive and certainly outweigh the cost of the software. Happy to have a visit if that helps. Steve From: Support issues for windows in UK HE & FE [mailto:[log in to unmask]]<mailto:[mailto:[log in to unmask]]> On Behalf Of Dave Kings Sent: 27 June 2014 10:18 To: [log in to unmask]<mailto:[log in to unmask]> Subject: Deep Freeze Morning all, Is anyone using Faronics' Deep Freeze and would be willing to have a visit to talk about the pro's/cons of the product and how it's changed (if indeed it has...) your support desk function? Regards Dave Kings Worcester College of Technology ________________________________ This message is sent in confidence for the addressee only. It may contain confidential or sensitive information. The contents are not to be disclosed to anyone other than the addressee unless specific authorisation has been given by the sender. Unauthorised recipients are requested to preserve this confidentiality and to advise us of any errors in transmission. Thank you. Save paper, only print this email if really necessary and think green. Please turn off PC's and lights when not in use. Don't just standby, Switch Off! Worcester College of Technology EcoCampus Group. ________________________________ [http://www.marjon.ac.uk/media/marjon/promotions/email-signature/Email_Signature_Image.jpg] ----------------------------------------------------------------------- This message is sent in confidence for the addressee only. It may contain confidential or sensitive information. The contents are not to be disclosed to anyone other than the addressee unless specific authorisation has been given by the sender. Unauthorised recipients are requested to preserve this confidentiality and to advise us of any errors in transmission. Thank you. Save paper, only print this email if really necessary and think green. Please turn off PC's and lights when not in use. Don't just standby, Switch Off! Worcester College of Technology EcoCampus Group. -----------------------------------------------------------------------