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Way back in the early days of eduroam development we did discuss whether e-mail address could be used as the standard way of logging in. The problem we identified then was working out *which* e-mail address to tell the user to use, and coping with the support questions when they guessed the wrong one. In those days it was common for sites to issue multiple addresses, all of which landed up in the same mailbox (for example I could be mailed as [log in to unmask], [log in to unmask], [log in to unmask], etc.). If you're a site that isn't so profligate, so users *know* what "your e-mail address here" means, or if your systems for issuing e-mail addresses and authenticating are sufficiently linked that it's easier to cope with all the possibilities that might turn up, then as far as I know there has never been a technical reason not to do it. Though user education is still the only way to stop them expecting [log in to unmask] to work as an eduroam login :( Andrew -- Andrew Cormack Chief Regulatory Adviser, Janet t: +44 1235 822302 b: https://community.ja.net/blogs/regulatory-developments Janet(UK) is a trading name of Jisc Collections and Janet Limited, a not-for-profit company which is registered in England under No.2881024 and whose Registered Office is at Lumen House, Library Avenue, Harwell Oxford, Didcot, Oxfordshire, OX11 0SG. VAT No. 614944238 > -----Original Message----- > From: Janet eduroam(UK) Service [mailto:[log in to unmask]] > On Behalf Of Alan Buxey > Sent: 16 July 2014 13:48 > To: [log in to unmask] > Subject: Re: question on user accounts > > Hi, > > > I have been asked a question by my senior management regarding > eduroam on > > whether users email accounts can be used for logging into eduroam. > They > > say that, particularly students, are forever using their email > address as > > opposed to their [log in to unmask] As we know, no one reads the > > documentation so they assume it doesn't work. > > you can use whatever ID you want so long as your authentication server > can deal with it - quite a few sites DO use their email addresses for > eduroam authentications > (I'm guessing your users are in AD and their email addresses are in > there too? its all a case > of userPrincipalName and UPN and how you've got yours configured) > > usually email addresses are longer and thus even more likely to be mis- > typed on a mobile > device.. > > alan