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Records management enlists data analytics tools

Records management is not for the faint of heart. The volume and rapid growth of data can be overwhelming for information managers, and a range of business and regulatory requirements make it imperative to do the job right. Mistakes can be costly.

In the case of a law firm's client or a hospital's patient, records management is a "big deal," noted Peter Perera, president of The Perera Group, a consultancy in Los Angeles. For example, he said, the scope and complexity of records management becomes clear when a large number of contracts and agreements are involved or multiple versions of documents exist.

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