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Dear All Please see helpful replies and instructions from OVID and NICE below. This will make Systematic Reviews a bit easier to manage for those of us using OVID via NHS Athens. Best wishes and thanks for the inspiration Rosalind, Lisa and Arpita Sarah From: Tina Allen [mailto:[log in to unmask]] Sent: 05 June 2014 09:19 To: Sutton Sarah - Clinical Librarian Subject: FW: Saving over 200 results on native OVID Dear Sarah, Please see response from Ovid below. Please contact them directly by forwarding this email trail to [log in to unmask]<mailto:[log in to unmask]>. Tina. From: Nogales, Antonia [mailto:[log in to unmask]]<mailto:[mailto:[log in to unmask]]> On Behalf Of MR-WK Customer Support Sent: 04 June 2014 17:07 To: Tina Allen; MR-WK Customer Support Subject: RE: Saving over 200 results on native OVID Dear Tina, Thank you for forwarding Sarah's request to WK Health Technical Support. I couldn't get back to her directly, as her email is not showing below. For us to be able to change the download limit setting from 200 records to 400, which we are more than happy to change, we would need to know the account details the user is logged under. For users accessing the Ovid Interface through Athens Authentication, we would require their Athens Org ID If they don't know this, the best test to find the account would be to logon to the Ovid interface, select any of their Ovid products, and when in Basic or Advanced Search tab, type the following command (as it is shown here): USERINFO Please press enter, and then ask them to copy/paste the information they will see in red (top left side) and send them to us Looking forward to hearing from you (or Sarah) Kind regards, Antonia Antonia Nogales Technical Support Manager, EMEA Wolters Kluwer Health Medical Research Ovid Technologies Lippincott, Williams & Wilkins 250 Waterloo Road London, SE1 8RD United Kingdom +44 (0) 207 981 0600 tel +44 (0) 207 981 0660 Support +44 (0) 782 523 1707 Mobile +44 (0) 207 981 0631 Direct Line +44 (0) 207 981 0601 fax [log in to unmask]<mailto:[log in to unmask]> [log in to unmask]<mailto:[log in to unmask]> [cid:image001.jpg@01CF8017.58FB96C0]<http://demo.ovid.com/demo/ovidsptools/multi_gadget.htm>[cid:image002.gif@01CF8017.58FB96C0] Don't forget to visit the following sites: Search FAQ<http://ovidsupport.custhelp.com/>, Tell us how we did<http://access.ovid.com/demo/customerservice/english.html> [cid:image003.png@01CF8017.58FB96C0]<http://www.ovid.com/site/resources/index_support.jsp> [cid:image004.png@01CF8017.58FB96C0] <http://twitter.com/#!/wkhealthovid> [cid:image005.png@01CF8017.58FB96C0] <http://www.youtube.com/user/OvidWoltersKluwer> [cid:image006.png@01CF8017.58FB96C0] <http://www.facebook.com/wolterskluwer> [cid:image007.png@01CF8017.58FB96C0] <http://en.wikipedia.org/wiki/Ovid_Technologies> [cid:image008.png@01CF8017.58FB96C0] <http://www.linkedin.com/company/2480?trk=SEML_cfw-2480> Wolters Kluwer Health's Ovid and LWW Technical Services Team Receives Northface ScoreBoard AwardSM for Excellence in Customer Service [cid:image009.jpg@01CF8017.58FB96C0]<http://www.wolterskluwer.com/Press/Latest-News/2012/Pages/pr28Nov2012.aspx#.UL4o_uQj6M0> [cid:image010.jpg@01CF8017.58FB96C0] Confidentiality Notice: This email and its attachments (if any) contain confidential information of the sender. The information is intended only for the use by the direct addressees of the original sender of this email. If you are not an intended recipient of the original sender (or responsible for delivering the message to such person), you are hereby notified that any review, disclosure, copying, distribution or the taking of any action in reliance of the contents of and attachments to this email is strictly prohibited. If you have received this email in error, please immediately notify the sender at the address shown herein and permanently delete any copies of this email (digital or paper) in your possession. Wolters Kluwer Health (Medical Research) Limited, Registered Office: 145 London Road, Kingston-Upon-Thames, Surrey KT2 6SR, UK. Registered in England & Wales, Company Number 1776213. P Before printing this e-mail please make sure that it's necessary From: Tina Allen [mailto:[log in to unmask]]<mailto:[mailto:[log in to unmask]]> Sent: 04 June 2014 16:37 To: MR-WK Customer Support Subject: FW: Saving over 200 results on native OVID Hi Ovid, please see site suggestion below from user Sarah Sutton. ------------------- Original Message ------------------- From: Sarah Sutton Received: 03/06/2014 15:07 To: NICE Evidence Services contact us Cc: Arpita Banerjee; Lisa Lawrence; Rosalind McNally Subject: Saving over 200 results on native OVID Dear Contact Us Please could you ask Ovid to allow NHs users to save results in sets of 400 rather than 200 when using the Ovid native interface. As with my colleagues below, I use Ovid for saving large sets of results (over 1,000) that HDAS doesn't cope with. I know Ovid could save larger sets of results but that the current setting was requested by the NICE/HDAS team. Please could it be changed. I don't believe this would cause problems for other users and would help those of us working on systematic reviews. Best wishes Sarah Sutton From: UK medical/ health care library community / information workers [mailto:[log in to unmask]] On Behalf Of Lawrence Lisa (DERBY HOSPITALS NHS FOUNDATION TRUST) Sent: 03 June 2014 14:54 To: [log in to unmask]<mailto:[log in to unmask]> Subject: Re: Saving over 200 results on HDAS --- This message was sent from an email address external to NHSmail but gives the appearance of being from an NHSmail (@nhs.net) address. The recipient should verify the sender and content before acting upon information contained within. The identified sender is [log in to unmask]<mailto:[log in to unmask]> --- Good thinking Arpita. Perhaps we do all need to contact NICE separately then, to highlight that it's not just you affected by this issue. We already know they don't routinely monitor the lists for issues. I'll certainly do that. Many Thanks, Lisa ________________________________ From: Banerjee Arpita (RJ6) MHC-TR Library [[log in to unmask]] Sent: 03 June 2014 14:44 To: Lawrence Lisa (DERBY HOSPITALS NHS FOUNDATION TRUST); [log in to unmask]<mailto:[log in to unmask]> Subject: RE: Saving over 200 results on HDAS Just thought I would let you all know that I contacted NICE at the same time that I put a message out on LIS Medical but apart from an acknowledgement of my query I haven't heard anything from them. Arpita Banerjee Deputy Head of Library and Knowledge Services Croydon Health Services Library Croydon University Hospital 530 London Road Croydon CR7 7YE 020 8401 3198/020 8401 3197 [log in to unmask]<mailto:[log in to unmask]> From: UK medical/ health care library community / information workers [mailto:[log in to unmask]]<mailto:[mailto:[log in to unmask]]> On Behalf Of Lawrence Lisa (DERBY HOSPITALS NHS FOUNDATION TRUST) Sent: 03 June 2014 14:32 To: [log in to unmask]<mailto:[log in to unmask]> Subject: Re: Saving over 200 results on HDAS --- This message was sent from an email address external to NHSmail but gives the appearance of being from an NHSmail (@nhs.net) address. The recipient should verify the sender and content before acting upon information contained within. The identified sender is [log in to unmask]<mailto:[log in to unmask]> --- Me too! That does seem like trying to find a solution of sorts of something that seems to be a problem for lots of us. Would it have more impact if we all emailed NICE separately, or is one email with multiple names in support better? Many Thanks, Lisa Lisa Lawrence, BA(Hons), MScEcon Clinical Librarian, Library & Knowledge Service, Education Centre, Royal Derby Hospital, Uttoxeter Road, Derby, DE22 3NE Tel: (01332) 788155 Fax: (01332) 789233 Email: [log in to unmask]<mailto:[log in to unmask]> Library Intranet: http://flo/training-development/library-knowledge-service/ Have you tried out DynaMed? DynaMed is an evidence-based point-of-care clinical reference tool. Access onsite via the link on the library Flo homepage: http://flo/training-development/library-knowledge-service/ Access offsite via your Athens account: https://dynamed.ebscohost.com/user/login (Click on the orange button, then click on Athens). Mobile version available via Athens as well: https://dynamed.ebscohost.com/access/mobile ________________________________ From: UK medical/ health care library community / information workers [[log in to unmask]] On Behalf Of Sutton Sarah - Clinical Librarian [[log in to unmask]] Sent: 03 June 2014 13:55 To: [log in to unmask]<mailto:[log in to unmask]> Subject: Re: Saving over 200 results on HDAS Dear Rosalind Good idea, I would be happy to add my name to that suggestion. Best wishes Sarah From: UK medical/ health care library community / information workers [mailto:[log in to unmask]]<mailto:[mailto:[log in to unmask]]> On Behalf Of McNally, Rosalind Sent: 03 June 2014 13:45 To: [log in to unmask]<mailto:[log in to unmask]> Subject: Re: Saving over 200 results on HDAS Hi Would it be worth escalating the issue to NICE to see if the limit on the number of records that can be downloaded could be increased on the Native/SP Interface to say, 400? Best wishes Rosalind Rosalind McNally MSc MCLIP Outreach Librarian & Athens Administrator Manchester Mental Health and Social Care Trust Research and Innovation Department 3rd Floor Rawnsley Building Manchester Royal Infirmary Hathersage Road Manchester M13 9WL 0161 276 3308 07501486816 (mobile) [log in to unmask]<mailto:[log in to unmask]> http://www.mhsc.nhs.uk/services/library-services.aspx Where people matter most Putting service user quality and safety at the centre of what we do You have the chance to shape the future of mental healthcare in Manchester by becoming a member of our Trust. For more information visit: www.mhsc.nhs.uk/ft<http://www.mhsc.nhs.uk/ft> or telephone: 0161 277 1222. Truthfulness Respect Understanding Standards Togetherness [cid:image011.jpg@01CF809F.3B3C80D0]<http://www.goodhealth-manchester.nhs.uk/training> Please visit www.goodhealth-manchester.nhs.uk/training<http://www.goodhealth-manchester.nhs.uk/training> to browse and book onto the many public health training courses we have on offer for 2014/15. We have over 50 courses covering a multitude of topics. All courses are free-of-charge to those who work with Manchester people. If your organisation would prefer a bespoke training tailor-made to your needs, please click here<http://www.goodhealth-manchester.nhs.uk/training/bespoke-training.aspx>. From: UK medical/ health care library community / information workers [mailto:[log in to unmask]]<mailto:[mailto:[log in to unmask]]> On Behalf Of Jo Jordan Sent: 03 June 2014 09:47 To: [log in to unmask]<mailto:[log in to unmask]> Subject: Re: Saving over 200 results on HDAS Hi I try not to use HDAS for this very reason as I do searches for systematic reviews and often have 1000s of references to download. I use OVIDsp with my NHS Athens login (and advise all our staff & students to use this too) - I still have to download 200 at a time but this is just a matter typing in the numbers each set, you don't have to wait for the pages of references to load. It has other advantages too, in that it is slightly more stable than HDAS as well so doesn't time out quite so often and you are able to edit saved searches more easily. I still have to use HDAS for CINAHL though! Good luck! Jo Joanne L. Jordan Research Information Manager Arthritis Research UK Primary Care Centre Keele University Keele Staffordshire ST5 5BG Email: [log in to unmask]<mailto:[log in to unmask]> Tel: (+44) 01782 734704 ******************************************************************* Please consider the environment before printing this email. This email and its attachments are intended for the above named only and may be confidential. If it has come to you in error you should not copy or show it to anyone; nor should you take any action based on it, other than to notify the sender of the error by replying to the sender. Keele University staff and students are required to abide by the University's Conditions of Use<http://www.keele.ac.uk/media/keeleuniversity/fait/it/ITConditions.pdf> when sending email. Keele University email is hosted by a cloud provider and may be stored outside of the UK. On 30 May 2014 11:57, Banerjee Arpita (RJ6) MHC-TR Library <[log in to unmask]<mailto:[log in to unmask]>> wrote: I've been having problems saving 348 results on HDAS. Even when I try to save them in two sections I keep getting timed out on IE7 and Google Chrome. Apart from copying page by page from the results list (copying over 30 pages takes forever) does anyone have any suggestions? The reason why I need to save such a large number of results is because it's needed for a systematic review on Cochrane. The search consists of nearly 70 lines and has to be done on Embase and Medline and I keep getting error messages. I do manage to recover the search but it's taking an awfully long time. Not to mention the fact that the researcher keeps coming up with new search terms ...I'm slowly losing the will to live... 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