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Hi Catherine,

What kind of observational research were you planning to do? 
Unless it is more sophisticated than timing and tracking (e.g. noting particular non-verbal behaviours), I would argue that there is little point in doing this kind of research manually now. I think the traditional pen and paper timing and tracking study has become obsolete in light of the technologies that are now available for visitor research, e.g.: qualia.org.uk
With an automated system, you can get more accurate visitor timing and tracking results with larger numbers (and potentially connect ted to demographic and other personal data) without any ongoing investment of time or resources. 

Best,
Eric

---------------

Dr Eric Jensen, Fellow Higher Education Academy

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http://warwick.academia.edu/EricJensen


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From: Catherine O'Donnell <[log in to unmask]>
Reply-To: Catherine O'Donnell <[log in to unmask]>
Date: Wednesday, 4 June 2014 11:56
To: "[log in to unmask]" <[log in to unmask]>
Subject: Observational research training

Hello

 

A few years ago I went on some observational research training but I can’t for the life of me remember who ran it!  We’re wanting to do some observational research in the museum to observe how visitors use our foyer space, and I was wondering if anyone knew of someone that can come in and deliver some training for our staff?

 

Thanks

 

Catherine

 

Catherine O'Donnell

Play Your Part Engagement & Events Officer

 

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