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The article said that some users found they couldn’t use the software as it couldn’t connect to the Adobe authentication servers. “While not all Creative Cloud users are affected, some have found even installed desktop apps such as InDesign and Photoshop, which were previously functioning normally, suddenly refuse to run, instead showing an obscure or garbled error message.” Apparently Adobe had previously said the licencing part of the software connects only every 30 days so this shouldn’t have been an issue but was. Tony Government Art Collection From: AHFAP, for image professionals in the UK cultural heritage sector [mailto:[log in to unmask]] On Behalf Of Paul Gardner Sent: 19 May 2014 16:51 To: [log in to unmask] Subject: Re: Adobe CC server went down last week I made the move to cc just before Christmas ad they made a good offer that would equal my policy of updating every other update i.e. 3,5, cc etc. I do not and at present never would use their cloud based storage for workflow. I was not affected by the down time. I still have 5 installed on my machines and would have used that as a back up. To be honest cc has no features that I need cs5 does all I need. If capture one had a clone stamp, a heal brush, better selection tools and allowed you more layers I would probably no longer need photoshop at all. Now there's a thought. Kind regards Paul Sent from my iPad On 19 May 2014, at 15:36, colin white <[log in to unmask]<mailto:[log in to unmask]>> wrote: I too am on the verge of moving over. From my understanding even if there is a failure such as this you should still be able to use the software on your hard drive and of course the files you have on your own drives. It is therefore important that all work is backed up locally and not just on the cloud. Really just sensible housekeeping to ensure you are not caught out. It's just the same as before. Don't put all your eggs in one basket and you should be ok. Colin. Colin White - Photography and Digital Imaging email: [log in to unmask]<mailto:[log in to unmask]> http://www.niepce.co.uk 07530 330 293 ________________________________ Date: Mon, 19 May 2014 14:27:55 +0000 From: [log in to unmask]<mailto:[log in to unmask]> Subject: Re: Adobe CC server went down last week To: [log in to unmask]<mailto:[log in to unmask]> Hello Tony. I've not been personally affected by this but a friend who works for a university was. Am just in the process of moving to CC in the next month or so, depending on the logistics and total price. Its the one thing I'm worried about operating via the cloud for some applications, that and if internet access goes down at a critical moment it could be really annoying. I wonder if other listers are at a point where they are considering moving to CC ? David Rowan. http://www.davidrowan.org On May 19, 2014, at 12:52 PM, HARRIS TONY <[log in to unmask]<mailto:[log in to unmask]>> wrote: Was anyone on this list affected by the Adobe CC server going down last week for a day? Apparently it left users locked out from their CC files and unable to use their software according to the MacUser UK website, link below. http://www.macuser.co.uk/9015-adobe-creative-cloud-outage-leaves-adobe-users-locked-out Tony Government Art Collection **************************************************************************** This email and its contents are the property of the Department for Culture, Media and Sport. If you are not the intended recipient of this message, please delete it. All DCMS e-mail is recorded and stored for a minimum of 6 months The original of this email was scanned for viruses by the Government Secure Intranet virus scanning service supplied by Vodafone in partnership with Symantec. (CCTM Certificate Number 2009/09/0052.) This email has been certified virus free. Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes. This email was scanned by the Government Secure Intranet anti-virus service supplied by Vodafone in partnership with Symantec. (CCTM Certificate Number 2009/09/0052.) In case of problems, please call your organisations IT Helpdesk. Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes. **************************************************************************** This email and its contents are the property of the Department for Culture, Media and Sport. If you are not the intended recipient of this message, please delete it. All DCMS e-mail is recorded and stored for a minimum of 6 months The original of this email was scanned for viruses by the Government Secure Intranet virus scanning service supplied by Vodafone in partnership with Symantec. (CCTM Certificate Number 2009/09/0052.) This email has been certified virus free. Communications via the GSi may be automatically logged, monitored and/or recorded for legal purposes.