Is Hong Kong a much less developed information society than officials would have us believe? The two recent reports by the Ombudsman about the access to information regime and public records management should be taken as a serious warning.

The quality of any records management system decides whether citizens trust or doubt government data. Interestingly, the Ombudsman's reports reveal a completely different picture of where Hong Kong stands compared with the government's Digital 21 strategy, its blueprint for information and communications technology development. The 2014 update is titled "Smarter Hong Kong, Smarter Living".

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