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Hi Sue
I know you have had a lot of replies to this query but today I saw a call centre worker with hoarseness of voice, headaches and occasional dizziness so I went through the fairly recent IOSH research on this with her. My case speaks quite loudly, has asthma and is developing hayfever so taking antihistamines and steroid inhalers and drinking copious amounts of coffee at work – all the things identified in the research. Interestingly on the social side she is a carer for her mum and is generally very unhappy with life, Psychosocially she is having problems with her manager and is the ‘mother figure’ for everyone in the Department, her behaviour is very much about being a rescuer. We have put a plan in place for voice hygiene and the other underlying issues and I will review her in 6 weeks to see whether there are any improvements.
I attach the IOSH research in case it is helpful, it references psychosocial issues as a factor.
Regards
Karen
From: [log in to unmask] [mailto:[log in to unmask]] On Behalf Of Sue Mann (NBI)
Sent: 09 April 2014 13:02
To: [log in to unmask]
Subject: [OCC-HEALTH] query
Dear All,
I have a member of staff who is office based. The building where they work is only a couple of years old. A few months ago they developed a hoarse voice and a feeling of unwellness when in the office. After a number of blood tests, hospital examinations, a visit to Brompton and a deep clean of the office (tests all negative), it was decided that they could do a ‘phased return’ back to the office starting this morning. After about an hour the hoarse voice returned and then they started feeling unwell. They only develop these symptoms in the office and nowhere else on site.
Its all a bit odd! As the prick tests and blood tests revealed that there is no occupational disease, we have done dust measurements and all tests in the office space possible. So my thoughts now are could this be psychological? Any ideas or thoughts would be most welcome.
Sue
Mrs Sue Mann
Occupational Health Manager
JIC/IFR/NBI/TSL/TGAC
Norwich BioScience Institutes
Tel: 01603 450564
Fax: 01603 450029
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