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Hi I've just tested our off campus access this morning and we are still getting the error message at Portsmouth. Ebsco sent me the following workaround, but it's a bit clunky: http://search.ebscohost.com/login.aspx?direct=true&AuthType=shib -- Hannah Britcher Team Leader, Procurement & Metadata University Library University of Portsmouth Cambridge Road Portsmouth PO1 2ST UK +44 (0)23 9284 3227 [log in to unmask] http://www.port.ac.uk/library On 30 April 2014 08:59, Louise Minta <[log in to unmask]> wrote: > Hi everyone, > > Is anybody still getting authentication error 103? > > Best wishes, > Louise > > Louise Minta| Resource Librarian > > Bury College | Millennium Centre | Market Street | Bury | BL9 0DB > t (0161) 280 8214 | f (0161) 280 8228 | w www.burycollege.ac.uk > -----Original Message----- > From: An informal open list set up by UKSG - Connecting the Information > Community [mailto:[log in to unmask]] On Behalf Of Dominic > Benson > Sent: 29 April 2014 19:35 > To: [log in to unmask] > Subject: Re: [lis-e-resources] Access to Ebsco databases via Shibboleth > > Hi All > > There are intermittent problems again tonight: "Connection refused by > web.b.ebscohost.com, please try again later" -- it's affecting EZproxy, > IP, and Shibboleth sessions. > > Dom > > -----Original Message----- > From: An informal open list set up by UKSG - Connecting the Information > Community [mailto:[log in to unmask]] On Behalf Of Alex Stuart > Sent: 28 April 2014 12:04 > To: [log in to unmask] > Subject: Re: [lis-e-resources] Access to Ebsco databases via Shibboleth > > Hi all, > > It's Alex, speaking on behalf of the UK federation support team. We've > noted the range of organizations that have reported issues with access on > this list, and have directly received the email from Sheila at Robert > Gordon University. > > There has not been a change to EBSCO's registered details for the EBSCO > Publishing, Inc. Service Provider (entityID > http://shibboleth.ebscohost.com) in the UK federation for over a year. > However, EBSCO appears to have been maintaining their system over the > weekend. See > http://support.epnet.com/support_news/detail.php?id=838&t=r&page=1 > > We think that the underlying issue is in EBSCO's authorisation system, and > we recommend that you contact their support team via > http://support.ebscohost.com/contact/askus.php or at > [log in to unmask] in the first instance. > > Regards, > Alex > > > On 28/04/2014 10:35, Taylor, Sarah wrote: > > Hi all, > > > > > > > > Is anyone else having any problems accessing Ebsco databases via > > Shibboleth? We're getting an authentication error 103 (!) and several > > annoyed students. > > > > > > > > Thanks. > > > > > > > > Best wishes, > > > > > > > > Sarah > > > > > > > > > > > > Sarah Taylor > > > > Electronic Resources Librarian > > > > The Peter Marsh Library > > > > University of Bolton > > > > Deane Road > > > > Bolton > > > > BL3 5AB > > > > > > > > 01204 903099 > > > > [log in to unmask] > > > > Please note that my normal working days are Mondays, Tuesdays and > > Thursdays > > > > > > > > > > lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also > > available on Facebook and LinkedIn Follow us on Twitter: > > https://twitter.com/UKSG > > > > > -- > Alex Stuart > Team Leader - Federated Access Management EDINA, University of Edinburgh > > > The University of Edinburgh is a charitable body, registered in > Scotland, with registration number SC005336. > > lis-e-resources is a UKSG list - http://www.uksg.org > UKSG groups also available on Facebook and LinkedIn > Follow us on Twitter: https://twitter.com/UKSG > > lis-e-resources is a UKSG list - http://www.uksg.org > UKSG groups also available on Facebook and LinkedIn > Follow us on Twitter: https://twitter.com/UKSG > > ________________________________ > > The contents of this email are subject to Bury College’s e-mail disclaimer. > > Please go to the following website to view the full disclaimer: > > http://www.burycollege.ac.uk/e-maildisclaimer > > > > lis-e-resources is a UKSG list - http://www.uksg.org > UKSG groups also available on Facebook and LinkedIn > Follow us on Twitter: https://twitter.com/UKSG > lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG