We did the update yesterday morning and ran the exams okay late afternoon. Our IT said the "fix" was like a new install. The AAT icon is now green. Shirley Mrs Shirley Westall Examinations Manager New College New College Drive Swindon SN3 1AH T: 01793732876 M: 07815828323 F: 01793436437 From: Jennifer Hoare [mailto:[log in to unmask]] Sent: 23 April 2014 17:03 To: [log in to unmask] Subject: Re: AAT secure client not working Yes, AAT carried out some sort of upgrade over Easter but failed to say that we would have to do a re-build on the machines before the platform would work again Jennifer Hoare Exams Officer Truro College (Part of Truro and Penwith College) Room T022 Tresillian Building College Road Truro Cornwall TR1 3XX 01872 267105 From: The FE Exams Network mailing list [mailto:[log in to unmask]]<mailto:[mailto:[log in to unmask]]> On Behalf Of Smith-Brix, Sarah Sent: 23 April 2014 17:00 To: [log in to unmask]<mailto:[log in to unmask]> Subject: Re: AAT secure client not working Hello All, Is anyone else having issues with the AAT secure client platform, since we have returned form the Easter break? The message that comes up preventing our students from taking the exam is 'invalid updates' but the AAT updates the support centre have sent us are not working :( Thank you! Sarah Smith-Brix Assessment & Accreditation Officer Exams Department Carshalton College Confidentiality: This e-mail and its attachments are intended for the above-named only and may be confidential. If they have come to you in error you must take no action based on them, nor must you copy or show them to anyone; please reply to this e-mail and highlight the error. Security Warning: Please note that this e-mail has been created in the knowledge that e-mail is not a 100% secure communications medium. We advise that you understand and observe this lack of security when e-mailing us. Viruses: Although we have taken steps to ensure that this e-mail and attachments are free from any virus, we advise that in keeping with good computing practice the recipient should ensure that they are actually virus free. Views Expressed: The views expressed in the e-mail are the responsibility of the individual who has sent the e-mail and do not necessarily represent the views or policies of the College. The person who has sent this e-mail is personally liable for the content of the e-mail. ________________________________ Internet e-mail is not secure and care should be taken when sending information electronically. All staff should familiarise themselves with their responsibilities under the Truro and Penwith College Data Protection Policy on the College Intranet and act accordingly. Truro and Penwith College does not accept legal responsibility for the contents or distribution of this message including file attachments. Any views or opinions presented are solely those of the author and do not necessarily represent those of Truro and Penwith College. All reasonable efforts have been made to check that any attached software or other material is free of computer viruses, but Truro and Penwith College accepts no responsibility for any damage, howsoever arising, as a result of their transmission to the recipient's computer or network. This e-mail is intended for the named individual(s) only and may contain information which is protected in law. If you have received this e-mail in error, please do not copy, store or disseminate it. Please contact the sender immediately and then delete the e-mail. ________________________________ This email and any other attachments are not guaranteed to be free from viruses, and are for the intended addressee(s) only and may contain confidential and/or privileged material, so if you are not a named or intended addressee, do not use, retain or disclose such information. Any opinions expressed are those of the sender and not necessarily those of New College Swindon. ? ________________________________