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Sorry it has taken a little while to add to this next instalment of our
social media FAQs, but we have been receiving new batches of social media
questions that we have wanted to answer and then share, hence the delay.

So, this time around:

   - How frequently do I need to capture records of our social media
   engagement?
   - Can we tell clients that we don’t want to receive their feedback or
   complaints via social media?




http://bit.ly/QoqDOm
http://bit.ly/QoqDOm+




http://futureproof.records.nsw.gov.au/more-faqs-about-managing-social-media-information/



-- 
Peter Kurilecz CRM CA IGP
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