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HCLU Bulletin*

Issue 75

20 February 2014

 

LIHNN/HCLU News

a.       ACTION - please participate in the HEE review of LKS survey by 7th March 2014

b.      ACTION - HLISD - out of date entries

c.       Clinical Librarians Blog

d.      Update from ILDSG

e.      LIHNN HLG Presenters

 

Training and Development

a.       Bookings for LIHNN Big Day Out are now open

b.      Effective Copywriting to Market your Services

c.       Programme for the LIHNN Library Managers meeting

d.      E-books 2014 - UWE Bristol Monday 7 April

e.      [UKeiG] Making Your Message Stick: presentation skills for information professionals - Ned Potter, London

f.        TFPL Training - into March 2014

g.       ILG Health Sector Rep

h.      PLCS Conference: Reading well - RCPsych, London, Friday 21 March

i.        Introducing Statistics for Analysing Health Data Events - March 2014

j.        Health and Care Innovation Expo  2014

 

CILIP

a.       Entries open for the CILIP Libraries Change Lives Award

b.      CILIP NW Branch and CDG NW AGM & Members' Day

c.       New Update Magazine app launched today

 

Resources

a.       Presentation describing a systematic review

b.      New Evidence Updates from NICE

c.       Core collection of dental books

d.      Academic Poster Design

 

Newsletters, Briefings, Reports, Articles and Guidance

a.       Summary of results from library staff survey about HDAS

b.      Mind Tools Newsletter 321

c.       Mind Tools Newsletter 322

d.      AQuA portal updates, 18 February 2014

e.      Above the Fold - V7 n5

f.        AQuA Bulletin Issue 76

g.       EHealth Insider Issue 620

h.      Feb Health Info News

i.        British Journal of Healthcare Computing

j.        EHealth Insider – Special Report – Mobile

k.       Patient.co.uk February update

l.        10 elements to a library research support strategy

 

Forthcoming Meetings and Events

   

 

LIHNN/HCLU News

ACTION- please participate in the HEE review of LKS survey by 7th March 2014: As you may be aware Health Education England (HEE) are undertaking a national review of NHS Library and Knowledge Services (LKS). The review is being led by Lisa Hughes the Strategy Lead for HEE in partnership with the LKS Leads in each LETB.

 

Part of the consultation process is a national survey for all library and knowledge services staff. The survey is now live so please do take your opportunity to participate and complete it before 7th March 2014.

 

We very much want all health library and knowledge staff to complete the survey – this is not just for library managers and it’s not just for NHS LKS staff. If you have any questions, please contact David  ([log in to unmask])

 

ACTION - HLISD - out of date entries: Some of our entries on HLISD are looking very out of date now - quite a few for 2012 and a few older ones. Please can you all check your entries and update them. Any problems then contact Gil – [log in to unmask]

 

Clinical Librarians Blog: There is a new posting on the blog on Top tips for Interactive Training  by Peta Jones - http://lihnnclinicallibs.wordpress.com/

 

Update from ILDSG: Document supply trends now available covering 2003-04 to 2012-13. Please go to http://www.lihnn.nhs.uk/index.php/lihnnhome/lihnn-groups/inter-lending-document-supply?showall=&start=3 to download a copy.

 

LIHNN HLG Presenters: There will be an event on the 3 July for LIHNN HLG  presenters to get together and practice their presentations with input from Deborah Dalley. If you have had a presentation accepted for HLG please can you let Gil – [log in to unmask] – know so that she can get an idea of possible numbers.

 

Back to Contents

 

 

Training and Development 

Bookings for LIHNN Big Day Out are now open: This event is open to all LIHNN members and aims to give library knowledge staff time away from the day job to share experiences of using social media, running training sessions, promoting services and any other part of their job which they would like to share or would welcome advice on. The outline programme for the event is below. Lisa Jeskins (from Lisa Jeskins Training -http://lisajeskinstraining.com/) will be attending the event to assist attendees in setting up Twitter accounts, blogs, wikis etc. Delegates are encouraged to bring along laptops etc.

 

14 March 2014

LIHNN Big Day Out

10.00-15.30

The Studio, Manchester - http://www.studiovenues.co.uk/conference-venues/manchester/manchester-conference-venue.htm

 

Book a place: http://resources.lihnn.nhs.uk/new/Events_Calendar/preview_event.aspx?id=461

 

Draft Programme – exact timings to be confirmed

09.45-10.00: Registration and tea/coffee/water

 

10.00 - 10.45: Keynote 1 - tbc

 

10.45 - 11.45: Exchange of experience session - everyone attending is encouraged (but it is not compulsory) to participate by delivering a five-ten minute presentation. This can be on something you have done in the library which has worked well or which hasn't worked or it could be that you use your five minutes to pose a question to the group which you would like help on. Topics could include, but are not limited too

  • Use of Twitter - personal & library use
  • Use of Pinterest – personal and library use
  • Clinical Librarian services – approaches to marketing (alternatives to ward rounds)
  • Managing and recording enquiries
  • Chartership ‘speed dating’ – sharing ideas and motivating each other
  • Library promotion ‘golden nuggets’ – small ideas with big impact
  • Experience of the 12 days of Christmas programme
  • Library Assistants ‘walking the floors’ of the library – experience / barriers / success

11.45 - 12.30: Refreshments will be served. You will be able to use this time to talk to your colleagues about the issues raised by the morning session and to share your experiences in an informal setting. Lisa will be on hand to assist you in setting up twitter accounts, writing blog posts, planning training sessions, advice on how to convince senior management of the wonders of social media etc

 

12.30-13.30: Lunch

 

13.30- 14.00: Keynote 2 - tbc

 

14.00- 14.30: Exchange of experience session - see above

 

14.30-15.15: Refreshments will be served and you will again be given time to share experiences etc as in the morning.

 

15.15-15.30: Feedback session and close

 

 

 

Effective Copywriting to Market your Services: Bookings are now open for the following event. This is a repeat of the course held in Manchester last year.

 

Comments from Previous Participants

 

“An absolutely fantastic course - so much useful and clear information, nothing vague or fuzzy - all of it can be applied in practice. Can't wait to get going on it.”

 

“I found the course very informative and would recommend it to others if it every came round again.”

 

“A fabulous event with lots of food for thought. It was just what I wanted and I'm sure that the others who attended will feel the same.”

 

If you have any questions please do not hesitate to contact me.

 

Gil

 

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As competition grows and NHS budgets are scrutinised, it is ever more important to make sure that your library services continue to be recognised and used extensively.  You know your services are relevant, useful, cost effective and far better than competing sources of information. But how do you convince your customers? In a world where everyone is suffering from information overload you need to be able to get your message out there clearly, memorably, and in a way that makes people take action.

 

Effective copywriting is a creative skill that allows you to make a fundamental shift from conveying information about what you offer to persuading people to take you up on that offer (and in so doing, help you to meet your business and marketing objectives). This course will give you confidence in your ability to make this shift and get results, by teaching you the tools and techniques that you can use to write compelling, relevant marketing copy.

 

13 March 2014

Effective Copywriting to Market your Services

10.00-16.30

Trainer: Ruth Sneddon - http://www.linkedin.com/pub/ruth-sneddon/10/a04/8b5

Location: Holiday Inn, Liverpool - http://www.hiliverpool.com/

 

 Book a place:  http://lihnn.whisinternet.org/new/Events_Calendar/preview_event.aspx?id=460

 

 Closing date for bookings: 6 March 2014

Maximum number of places: 20

 

This Course is for: NHS Librarians with a basic knowledge of marketing, who are looking to promote their services and their library in order to attract more service users and more regular service useage

 

Course Outcomes: By the end of this one day course, you will:

·         Have the tools to write persuasive marketing copy that sells your services

·         Be able to identify and engage your target audiences

·         Know how to use  effective “calls to action”

·         Have a wealth of ideas, tips and shortcuts to keep your copy compelling

·         Have a checklist to “test” each piece of copy you write

·         Get better results from your marketing activity

Pre Course Work: Bring along an existing piece of copy or advertising for your services, or if you don’t have one, create one for an aspect of your service that you want to promote. You will not need to share these with the group if you would prefer not to.

 

Course Outline: A one day, interactive course which demonstrates the main principles of marketing copywriting and how you can use them to promote your library service and attract more service users.  The principles are introduced and explained by extensive reference to real life case studies and reinforced with practical exercises throughout.

 

 

 

Programme for the LIHNN Library Managers meeting:

Tuesday 4 March 2014

10.00-16.00

Thistle Hotel, Haydock - http://www.thistle.com/en/hotels/united_kingdom/haydock/thistle_haydock/location/index.html

 

Book a place: http://lihnn.whisinternet.org/new/Events_Calendar/preview_event.aspx?id=470

 

Programme:

09.30- 10.00:

Registration and coffee

10.00- 10.15:  

Welcome - David Stewart

10.15-11.15:    

Jacqui LeMay, Head of Knowledge Services, University Hospitals Coventry and Warwickshire

11.15-11.30:  

Coffee

11.30-12.15:

Business meeting – David Stewart.

Supporting New Managers – Gil Young

What should we as library managers keep in our archives – Cath McCafferty

New Open Athens interface -  Anne Roberts, North West Regional Athens Administrator

12.15 - 13.30:

Lunch

13.30-14.30:

Focus Groups for Health Education England Library Knowledge Service Strategy

14.30-14.45:

Coffee

14.45-15.30

Focus Groups for Health Education England Library Knowledge Service Strategy

 

Looking forward to seeing you all

 

 

 

E-books 2014 - UWE Bristol Monday 7 April: Delighted to say that the website for the E-books 2014 conference at UWE on Monday 7 April is now live. http://www.uwe.ac.uk/library/info/bookings/ebooks/

 

As in 2012 the day is free of charge. Bookings can be made online, look for the “Book your place” link at the bottom of the homepage.

 

This time round we’re in UWE’s conference centre, so a larger and more ambitious day is planned, with workshops in the afternoon. Anybody feeling the urge to tweet, we’ve set up - #ebooksuwe2014

 

 

 

[UKeiG] Making Your Message Stick: presentation skills for information professionals - Ned Potter, London: See attached

 

 

 

TFPL Training - into March 2014: See attached

 

 

 

ILG Health Sector Rep: The CILIP Information Literacy Group Committee is looking to recruit a Sector Representative for Health, to work alongside our other Sector Reps to represent the needs of librarians working in health/medical libraries.  

If you would like to be considered for the role, which is in a  voluntary capacity, please write a brief personal  statement (no more than  500 words) indicating your ability to undertake the activities listed in the role description and how you meet the person specification (attached).

Please send this personal statement, together with a CV, to the committee at
[log in to unmask].   

 

The deadline for applications is Monday 10th March 2014.
 
Please email
[log in to unmask] if you have any questions about the role.

Best wishes,

Lisa Jeskins (LILAC Conference Officer) on behalf of Nancy Graham, CILIP Information Literacy Group Chair.

 

 

 

PLCS Conference: Reading well - RCPsych, London, Friday 21 March: The PLCS Committee is pleased to announce its second conference, taking place on: Friday 21st March, 10:30 – 3:30  at the new Royal College of Psychiatrists in Aldgate, London

 

The theme of this conference is Reading well: Libraries, information and service users and the programme includes:

 

·         Books on Prescription – Debbie Hicks, Reading Agency

·         Recovery Colleges – South London & Maudsley NHS Trust

·         Setting up a Patients’ library – Nic Newman & David Abdy, St Andrew’s Healthcare

·         Providing Accessible Information – Sam Challis , MIND

 

This is also an opportunity to see the new RCPsych building, and the afternoon will include an ‘unconference’ session where participants can pitch ideas. The event is free to those registered with the PLCS scheme, and £20 for non-members

 

Pleased find attached more information and a booking form

 

 

 

Introducing Statistics for Analysing Health Data Events - March 2014: See attached

 

 

 

Health and Care Innovation Expo  2014: See attached

 

 

 

Back to Contents

 

 

CILIP

Entries open for the CILIP Libraries Change Lives Award: Today, 20 February, entries have opened for the 2014 CILIP Libraries Change Lives Award. Now in its 23rd year the award highlights and rewards library, information and knowledge partnership work that changes lives, brings people together and demonstrates innovation and creativity.

 

The judges welcome entries from all library, information and knowledge sectors based in the UK.

From the entries the judges select three finalists, who all receive greater recognition and profile. Once the judges have visited the shortlisted organisations, a winner is selected and will be announced at CILIP’s Big Day event in September 2014. The winner receives a cheque for £4,000 and a trophy.

 

Past winners and finalists have positively changed people’s lives in many different ways, from providing information and support to people diagnosed with cancer, to supporting families whose children have autism. They have worked alongside adults with learning difficulties and taken a fresh approach to a prison library service by providing greater support for skills development and supporting rehabilitation after prison.

 

Surrey County Council won the award in 2013 for work supporting people experiencing domestic abuse. Craig Jones from Surrey Council described winning as “a very significant moment”, he said, “We were thrilled that others in the library profession also recognised the value of this work, and the people that we can help, as this is an area that we ourselves feel passionate about.”

 

The CILIP Libraries Change Lives Award is organised by the Chartered Institute of Library and Information Professionals’ Community, Diversity and Equality Group. Find out more and enter the award:http://www.cilip.org.uk/cilip/advocacy-awards-and-projects/awards-and-medals/cilip-libraries-change-lives-award

 

CILIP NW Branch and CDG NW AGM & Members' Day: See attached

                                                                                                                                                                          

New Update Magazine app launched today: Find out more at http://tinyurl.com/pbu32u7

Back to Contents

 

 

Resources

Presentation describing a systematic review: The following is an interesting Prezi describing the process of carrying out a systematic review. Sadly Prezi does not always run correctly on IE7.

http://prezi.com/hhaxyx5fopo7/interventions-on-frequent-attenders-a-systematic-review/

 

Anne Gray, Knowledge Officer

Greater East Midlands Commissioning Support Unit

 

New Evidence Updates from NICE: We are pleased to inform you Evidence Updates on ‘Patient experience in adult NHS services’ and ‘The epilepsies’ have been published.

 

NICE Evidence Updates help to reduce the need for individuals, managers and commissioners to search for new evidence, and keep health and social care professionals up-to-date with new research. While Evidence Updates do not replace current accredited guidance and do not provide formal recommendations, they do highlight new evidence that health and social care professionals may wish to consider alongside current guidance.

 

An Evidence Update Advisory Group, comprised of topic experts, reviewed the prioritised evidence and provided a commentary.

 

Your help in disseminating the Evidence Updates would be much appreciated.

 

We would also welcome your feedback on the Evidence Updates, what you like about them and how you think they could be improved. You can send your comments through to [log in to unmask].

 

Thank you in advance for your support.

 

Kind regards, NICE Evidence Services

 

Core collection of dental books: If you didn’t manage to get a print copy of this when it was updated last year you can see the collection at http://www.librarything.com/catalog/BDALibrary or email [log in to unmask] about a print copy

 

Academic Poster Design: Aimed at students but the guidance is helpful for LKS staff who produce posters too.http://www2.napier.ac.uk/gus/writing_presenting/academic_posters.html

 

Back to Contents

 

 

Newsletters, Briefings, Reports, Articles and Guidance

Summary of results from library staff survey about HDAS: See attached

 

Mind Tools Newsletter 321: Quicker Ways to Build a High-Performance Team

http://www.mindtools.com/pages/Newsletters/11Feb14.htm?utm_source=nl&utm_medium=email&utm_campaign=11Feb14

 

Mind Tools Newsletter 322: How You Can "Learn" Happiness at Work

http://www.mindtools.com/pages/Newsletters/18Feb14.htm?utm_source=nl&utm_medium=email&utm_campaign=18Feb14

 

AQuA portal updates, 18 February 2014: See attached

 

Above the Fold - V7 n5: Discriminating with Big Data, correcting content errors, engineering filter failure http://visit.oclc.org/dm?id=FAE774BE490F00132180F68B79FDEDE92F813B10FD328D04

 

AQuA Bulletin Issue 76: Exclusively available on the AQuA Portal (click here to log on and download).

 

EHealth Insider Issue 620: http://mail.ehi.co.uk/q/1maCjFoU7WHUqzm8EF1l/wv

 

Feb Health Info News: See attached

 

British Journal of Healthcare Computing: Everything changes – see attached

 

EHealth Insider – Special Report – Mobile: http://mail.ehi.co.uk/q/1maCjFoNfjbevd2bFU4H/wv

 

Patient.co.uk February update:

http://us4.campaign-archive1.com/?u=b6d4fb8bebc3294adc1e3f98c&id=9ebcda7e12&e=4572efd3c3

 

10 elements to a library research support strategy: This is based on discussions with academic libraries over 10 years, and research into library research support services across the world.

http://proud2know.eu/ressupportstrategyblog1/

 

Back to Contents

 

 

Forthcoming Meetings and Events

http://lihnn.whisinternet.org/new/Events_Calendar/default.aspx

 

Date

Event

28 Feb 2014

LIHNN Clinical Librarians and Trainers Group Meetings - Wigan

04 Mar 2014

LIHNN Library Managers Meeting – Haydock

http://lihnn.whisinternet.org/new/Events_Calendar/preview_event.aspx?id=470

06 Mar 2014

Need a Map? – Birmingham

http://resources.lihnn.nhs.uk/new/Events_Calendar/preview_event.aspx?id=452

13 Mar 2014

Effective Copywriting to Market your Services- Liverpool

http://lihnn.whisinternet.org/new/Events_Calendar/preview_event.aspx?id=46

14 Mar 2014

LIHNN Big Day Out – Manchester

http://resources.lihnn.nhs.uk/new/Events_Calendar/preview_event.aspx?id=461

20 Mar 2014

LIHNN CPD Group Meeting – FADE

03 Apr 2014

New Starters – Wigan

http://lihnn.whisinternet.org/new/Events_Calendar/preview_event.aspx?id=453

30 Apr 2014

NW Mental Health Librarians Group meeting - Wigan

17 Jun 2014

LIHNN/HCLU Briefing - Manchester

17 Jun 2014

Mindfulness Workshop - Manchester

30 Jun 2014

LIHNN visit to the University of Manchester

03 Jul 2014

Preparation day for HLG presenters

24-25 Jul 2014

HLG Conference – Oxford

http://www.cilip.org.uk/health-libraries-group/events/cilip-health-libraries-group-conference-2014

25 Sep 2014

Library Managers - tbc

07 Oct 2014

New Starters – Wigan

11 Dec 2014

Christmas Study Day - tbc

Need a lift to a LIHNN/HCLU event?

We have a list  of colleagues in the NW who are willing to provide a lift to LIHNN/HCLU events. You can access this list at http://www.lihnn.nhs.uk/images/Documents/LIHNN/CPD_Committee/LIHNN_Transport_List_rev_June_2013.pdf

 

Back to Contents

 

*The HCLU bulletin is a weekly(ish) e-mail. The aim is to cut down on the number of e-mails we send to you. If you have any comments or suggestions for things you would like to see in the bulletin then please contact Gil. [log in to unmask]

Back to Contents

 


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