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Well it's the last first Monday of the month for 2013. Lets take a look at the Tickets of Christmas Present, and see if we can make them Tickets of Christmas Past. (No it's not too early to be talking about Christmas, judging by the amount of Mince Pies and Stollen I've scoffed thus far the season is truly upon us!). Onto the 39 Open UK Tickets this week. Site by Site, in no particular order, we have: SUSSEX https://ggus.eu/ws/ticket_info.php?ticket=99198 (26/11) Sussex have recieved a glexec.WN nagios ticket. It could be that just glexec is broken. Pete G acknowledged the ticket on behalf of the site (is Jeremy M still having trouble with GGUS?). In progress (28/11) https://ggus.eu/ws/ticket_info.php?ticket=95165 (28/6) Sussex needing a refreshed Perfsonar. Emyr reports that it will be the new guy's first job, whenever he or she lands. On hold (20/11) RALPP https://ggus.eu/ws/ticket_info.php?ticket=98923 (15/11) RALPP are being Nagiosed about their dcache not being a SHA-2 compliant version - but it is. It's just their publishing that's broken. Chris is scratching his head over it. In progress (2/12) OXFORD https://ggus.eu/ws/ticket_info.php?ticket=99362 (2/12) Oxford have been asked to remove ngs.ac.uk from their backup voms server. Kashif is away, so it may not happen this week. In progress (2/12) BRISTOL https://ggus.eu/ws/ticket_info.php?ticket=99377 (2/12) Bristol's ARC CE is producing errors for the Ops nagios tests. They're aware of the problem, and will put the CE in downtime if it keeps giving them gyp. In progress (2/12) GLASGOW https://ggus.eu/ws/ticket_info.php?ticket=97068 (5/9) Duncan ticketed Glasgow about their perfsonar. Gareth reported that they'd get to it after the SL6 migration (which was the mantra for a lot of us over the last few months), but this was back in October. Please can you show the ticket (and more importantly the issue at hand) some love! On hold (15/10) https://ggus.eu/ws/ticket_info.php?ticket=96234 (29/7) Support for HyperK on the Glasgow WMS. After t'other weekend's power shenanigans Dave thinks he got it, could Chris (or another HyperK member) please test. Waiting for reply (2/12) https://ggus.eu/ws/ticket_info.php?ticket=98253 (21/10) A CMS ticket that has morphed into "getting CMS glideins to work at Glasgow (if I'm reading it right). Things are progressing (in spite of power cuts and top bdii's playing up), at last word Daniela spotted something off in the site xml file. In progress (26/11) ECDF https://ggus.eu/ws/ticket_info.php?ticket=95303 (1/7) Edinburgh's GlExEC ticket. No progress, although Wahid has made his opinions on the matter quite clear. It's still on me (with my tarball hat on) I'm afraid. On hold (29/11) https://ggus.eu/ws/ticket_info.php?ticket=99179 (25/11) ECDF got a ticket over using a "buggy" version of the BDII (at Lancaster we had to update the site-BDII to fix this). Wahid correctly corrected the ticket to a "Change Request" not an "Incident". Still probably best to try to do this soon if you can, as it preempts a new set of nagios tests. On hold (26/11) https://ggus.eu/ws/ticket_info.php?ticket=99180 (25/11) Along the same vein, this ticket is about the publishing of default values. On hold (25/11) DURHAM https://ggus.eu/ws/ticket_info.php?ticket=95302 (1/7) Durham's gLeXeC ticket. Ewan S reports that it's still being worked on. In progress (26/11) SHEFFIELD https://ggus.eu/ws/ticket_info.php?ticket=95301 (1/7) Sheffield's GlexeC ticket. There was a hope to get this done min-November, what's the new timeframe? Does anyone know what the current deadline for this is? On hold (29/10) https://ggus.eu/ws/ticket_info.php?ticket=98594 (4/11) LHCB transfer problems from Sheffield. This is being worked on, but I don't think it's understood yet. In progress (27/11) https://ggus.eu/ws/ticket_info.php?ticket=97039 (4/9) Biomed complaining about lack of dynamic publishing at Sheffield. Its had a few bashes at it, but nothing works. As a note I had some problems recently after an update that needed me to set the ldap user up as an operator (in qmgr) for our torque server. Elena referenced similar problems in ticket 98748. On hold (13/11) MANCHESTER https://ggus.eu/ws/ticket_info.php?ticket=97066 (5/9) A perfsonar ticket. Alessandra's revised date for getting this done seems to be the 9/12. On hold (25/11) https://ggus.eu/ws/ticket_info.php?ticket=99334 (29/11) The kinda parent ticket to the other two voms tickets, requesting the purging of ngs.ac.uk from the voms servers. Waiting on the other two tickets to be solved. On hold (2/12) LANCASTER https://ggus.eu/ws/ticket_info.php?ticket=95299 (1/7) Lancaster's GlExEc ticket. If I don't sort out the tarball glexec soon I'm going to have to commit Seppuku to atone. Any volunteers to be my second? On hold (17/7) UCL https://ggus.eu/ws/ticket_info.php?ticket=98792 (11/11) Nagios JobSubmit failures. The site's in downtime, and Ben is working on the SL6 upgrade. On hold (25/11) https://ggus.eu/ws/ticket_info.php?ticket=98542 (1/11) SL6 upgrade plan ticket. Ben's in the middle of upgrading now, he set the reminder date for today. On hold (25/11) https://ggus.eu/ws/ticket_info.php?ticket=98719 (7/11) Brian submitted a request from atlas to bring the UCL dpm up to a "minimum level" and enable WedDav. Still in the middle of the SL6 upgrade, so this work has been delayed slightly. On hold (25/11) https://ggus.eu/ws/ticket_info.php?ticket=99174 (25/11) Obsolete Glue2 entries ticket. Ben will fix this before putting the site back in production. On hold (25/11) https://ggus.eu/ws/ticket_info.php?ticket=99176 (25/11) "Publishing default values" ticket, twin to 99174. As above. On hold (25/11) https://ggus.eu/ws/ticket_info.php?ticket=98125 (17/10) Atlas file transfer problems that I believe preempted the current downtime. On hold (25/11) https://ggus.eu/ws/ticket_info.php?ticket=95298 (1/7) UCL's glExEc ticket. Will be worked on after the SL6 upgrade. On hold (25/11) QMUL https://ggus.eu/ws/ticket_info.php?ticket=94746 (10/6) That one where QM's SE publishes that it supports Biomed. After going around the Storm developers (who's response was a politely worded "not our problem") it's back in Chris' hands. On hold (25/11) https://ggus.eu/ws/ticket_info.php?ticket=99294 (28/11) Brian has asked for some space juggling. This ticket seems to have flown under the radar. Assigned (28/11) BRUNEL https://ggus.eu/ws/ticket_info.php?ticket=99316 (29/11) Nagios "Apel-Pub" ticket. Raul cites a ticket he has open with the APEL devs (99320). In progress (29/11) EFDA-JET https://ggus.eu/ws/ticket_info.php?ticket=97485 (21/9) LHCB job failures at JET. Krishan is fighting the good fight, it maybe a missing package or two causing the trouble according to Vladimir. In progress (28/11) https://ggus.eu/ws/ticket_info.php?ticket=95295 (1/7) Jet's gLExEc ticket. It's installed, but not quite working right. A ticket has been submitted to the Argus devs (98609). In progress (2/12) https://ggus.eu/ws/ticket_info.php?ticket=99197 (26/11) Nagios gLexEc ticket. Working on it alongside t'other issues. On hold (2/12) TIER 1 https://ggus.eu/ws/ticket_info.php?ticket=86152 (7/9/2012) The most venerable of our tickets, "correlated packet-loss on perfsonar host". Did a new latency host get installed? On hold (18/10) https://ggus.eu/ws/ticket_info.php?ticket=97868 (8/10) T2K's cvmfs request ticket. Ben asked to test with a ROOT tarball, but no news since. In progress (18/11) https://ggus.eu/ws/ticket_info.php?ticket=98249 (21/10) SNO+ cvmfs request. Catalin asked some questions, no reply from Sno+ yet. The SYSTEM has sent its second warning/reminder. They have 7 days to comply! Waiting for reply (18/11) https://ggus.eu/ws/ticket_info.php?ticket=97385 (17/9) HyperK's cvmfs ticket. Chugging along nicely, but no news for a while. In progress (18/11) https://ggus.eu/ws/ticket_info.php?ticket=98122 (17/10) cern@school's cvmfs request, also on its second reminder. Waiting for reply (18/11) https://ggus.eu/ws/ticket_info.php?ticket=97025 (3/9) A ticket left open as a reminder about the RAL myproxy server's idiosyncrasies. Last word was that they hoped to have it replaced soon. On hold (5/11) https://ggus.eu/ws/ticket_info.php?ticket=99162 (25/11) A "publishing default values" ticket. Looked to be fixed, but then got reopened on the RAL guys today with default values being publishing for "GLUE2ComputingShareEstimatedAverageWaitingTime" and "GLUE2ComputingShareEstimatedWorstWaitingTime". Reopened (2/12) https://ggus.eu/ws/ticket_info.php?ticket=91658 (20/2) LFC webdav support ticket. Chris reports that his first tests worked well, and that this ticket can be closed. Top stuff. In progress (27/11) Thanks for reading this far! (You did read it all, didn't you?) Cheers! Matt