Hi ThelmaIn organisations I have worked in (large including outsourced NHS) self-referrals/walk ins had been phased out or were in process of being phased out for the following reasons:- they tend to cause problems with consent for report to management .. especially walk ins where the employee comes to debrief on impulse and then tells you they don't want to do anything about situation just yet. Even if appointment based self-referrals they often result in same outcome .. the employee discloses concerns about work place then declines a report or they come for general health advice instead of seeing their GP (or being pro-active and looking up online resources like NHS.uk).- due the number of cases without outcome i.e. report to management, they are an inefficient use of OH time/resources- they tend to support a culture of poor communication between employee and management line; the employee comes to OH rather than telling management about their concerns (this may be due to concerns about confidentiality etc which may need to be addressed if you want to change service access). This can often then damage the relationship between OH and management as they are seen to be impartial and a block to management action/ownership of workplace issues.Hope this helps
CarrOn 21 November 2013 19:56, Sue AlQadhi <[log in to unmask]> wrote:
Thelma
Not in my organisation - police service. They need a management referral.
regards
Sue AlQadhi
From: [log in to unmask] [mailto:[log in to unmask]] On Behalf Of Thelma Jameson
Sent: 21 November 2013 19:22
To: [log in to unmask]
Subject: [OCC-HEALTH] Open door policy -OH servicesHi all
Can some one working as an OHA /OHN in big organisation such as NHS give feedback if they accomodate workers attending and requesting OH service on the spot. I this distracting and increase workload.
Culture as above seems to be my situation in my workplace.
Thanks Thelma
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