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I think this is it:http://www.mhfaenglandforum.org/download/MHFA%20Line%20Managers%20Resource.pdf Diane Romano-WoodwardRN RSCPHN-OH BSc M Med Sc.(Occ Health)Sunny Blue Sky LimitedCompany Number 06865212 ******************************** Please remove this footer before replying. OCC-HEALTH ARCHIVES: http://www.jiscmail.ac.uk/lists/occ-health.html CONFERENCES AND STUDY DAYS: http://www.jiscmail.ac.uk/cgi-bin/filearea.cgi?LMGT1=OCC-HEALTH