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David
The only trouble with ‘Paper Chase’ is that, on first hearing it, it sounds old fashioned (what, no online resources?), although I realise
that it refers to papers in journals. However, it then seems to exclude materials from other sources – books, internet, etc. I think it’s very difficult to find a term that is inclusive.
Queen
Tel: 01342 414266
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From: UK medical/
health care library community / information workers [mailto:[log in to unmask]]
On Behalf Of Newman, David J.S.
Sent: 12 November 2013 14:37
To: [log in to unmask]
Subject: Re: Promoting Usage of a literature Search Service
Hi Lorna,
Re Other ways of describing the Literature Searching Service:
You could use a number of other terms, Like
3 Rs - Retrieve Relevant Results
NET - Net Evidence Trawl
Clinical information retrieval service
Info harvest
Literature search
Net trawl
Ref fetch
Ref Retrieval
Research retrieval
Research Roundup
Resources scan
Web scan
But my favourite so far is
‘Paper Chase’
As its use in a sentence imbues the task with a greater sense of urgency than other more ‘passive ‘ alternatives, while describing
precisely what is often done.
….Netting the evidence?
…….Don’t just drift, get us to trawl it effectively.
Best wishes,
David
David J S Newman BSc, PhD, PGCE
Royal Devon & Exeter Foundation Trust
Barrack Road,
EX2 5DW Tel: 01392 406727 Fax: 01392 406728
Websites:
Internet
www.ex.ac.uk/eml
IAN
http://ian.exe.nhs.uk/welcome/directorates/human-resources/exeter-health-library/
Info on Free Training :
Internet
http://services.exeter.ac.uk/eml/ehltraining.html
Ian
http://ian.exe.nhs.uk/welcome/directorates/human-resources/exeter-health-library/free-training/
Athens Information
http://services.exeter.ac.uk/eml/ehlnhsathens.html
Book Catalogue
http://lib.ex.ac.uk/
Journals A-Z http://atoz.ebsco.com/titles.asp?Id=6893
From:
Burns Lorna (AVON AND WILTSHIRE MENTAL HEALTH PARTNERSHIP NHS TRUST) [[log in to unmask]]
Sent: 11 November 2013 11:41
Subject: Re: Promoting Usage of a literature Search Service
Thank you for this Stephen. I wonder what other libraries call their “literature search service”? Is “literature searching” librarian-jargon
that need replacing? Should our promotion of the service use different terminology? I would be interested to hear your thoughts especially from the libraries that said they had rebranded / produced flyers / other promotional activities.
Lorna Burns
Lorna Burns
Librarian
Devizes
Wiltshire
SN10 5DS
(01380) 731245
Literature searches / research queries - please e-mail for assistance
From:
UK medical/ health care library community / information workers [mailto:[log in to unmask]]
On Behalf Of Stephen Parton
Sent: Wednesday, November 06, 2013 11:48
To: [log in to unmask]
Subject: Promoting Usage of a literature Search Service
Good morning
Thanks so much to everyone who's taken the time to get in touch in response to this question. I really appreciate it. I have received
some great ideas and suggestions which I'll take on board.
I have attempted to summarise these comments in the feedback below. I tried to reduce length of email by sending as word doc but just
came back as rejected! So, sorry for the lengthy email! I hope this text below reflects the comments that you've passed on to me. The idea that the popularity of the service spreads through word of mouth certainly came through strongly but as you can see
a number of other trends emerged.
Once again, thanks a lot for your help
best
Steve
--
Steve Parton
Clinical Effectiveness Librarian
tel: 01782 679590 (ext 79590)
GF35
Health
Clinical Education Centre
8 people provided feedback either by email or telephone. Among these respondents, the most effective forms of promotion raised were:
Customer word of mouth (4 respondents)
Email Promotion (3 respondents)
Within those 3 respondents, approaches were:
Global email to all NHS staff advertising service (2)
Email to all
Introductory email to all new staff (1)
Targeting specific groups (e.g. trainee doctors) (1)
At Information skills sessions (3 respondents)
Within those 3 respondents, approaches were:
Promote service during library inductions (2)
Promote service during additional training session (1)
During liaison work – Generating searches whilst out in clinical setting. (3 respondents)
Within those 3 respondents, approaches were:
Through attending ward rounds x1
Through departmental meetingsx2
Some respondents stressed the wider
marketing of the literature service to NHS staff, moving beyond just the promotional aspects.
Ensuring a good quality “product” (3)
Ensuring a good quality service/end product is delivered e.g. <40 search results, inclusion of full text articles,
speedy response etc (2)
Monitor any feedback from respondents to service (1)
Market segmentation (x3)
Targeting specific groups and “selling” benefits of service (e.g. F2s, registrars),
Rebranding of literature search service- with a re-launch of service and name x1
In addition to points within these particular themes, some additional points/suggestions were raised:
Producing a promotional flyer about service x1
Advertise service on
Include links to information about service on library guides x1
Include a sentence at end of search results about acknowledging
Include article on the service in Trust’s newsletter x1
One respondent stressed the importance of a change in mind-set among some health librarians: “getting out and about”, leaving the
library building and fielding queries from your users out in the clinical setting (e.g. during ward rounds). The popularity of their literature search service and number of library queries fielded had massively increased as a result.
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