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Dear all For the last 2 years I have been gathering feedback via email from undergraduate business students at the end of sessions. Just before close of session I ask students to send me a quick email there and then (instructions displayed on screen) with: 2 things they have found useful and 1 thing they are going to do as a result of the session. This tends to focus on the positive, but I think that it is important for the students to finish on a high note and they can reflect on their learning and next steps at the same time. The emails provide really valuable information because I can quickly see areas of strength / learning and areas which may need some follow-up. This can feed in to future session plans, as well as immediate feedback to individual students. In addition, I also then have a bank of positive learning quotes to draw from, which I can then use to promote the sessions to the next cohort of students, or to academic staff if the tutor changes from one year to the next. I thought about replacing this method with an online survey (and used to do feedback sheets) but a quick email helps build up the relationship also. It takes a little bit of follow-up, (mainly just organising emails to a dated folder and reading through / replying to responses), but is well worth the effort. And if a student gets in touch at a future date I can refer back to emails to see if I've had contact with them before. Best regards Lydia Lydia Matheson Business Information Specialist / Public Services Co-ordinator (Customer Experience) [Description: Description: http://static.aston.ac.uk/emails/sigs/purple.gif] Library & Information Services . Aston Triangle Birmingham, B4 7ET, UK 0121 204 4507 . [log in to unmask] <mailto:[log in to unmask]> www.aston.ac.uk/library <http://www.aston.ac.uk/library> From: Academic & Research Libraries Group [mailto:[log in to unmask]] On Behalf Of Karen Robinson Sent: 14 October 2013 11:18 To: [log in to unmask] Subject: Re: Student feedback for IL sessions I ask for very quick feedback - this works well with 6th formers so you could try your students too. Ask for 1 WWW (What Went Well) and 1 EBI (Even Better If) all students are expected to hand you 2 post it notes before they leave. You can then survey in more depth if you need to to but at least you have immediate feedback with this method. Karen Karen Robinson Research and Development Leader Bolingbroke Academy. CILIP YLG Chair Tel. 07985 275591 [log in to unmask]<mailto:[log in to unmask]> ________________________________ From: Academic & Research Libraries Group <[log in to unmask]<mailto:[log in to unmask]>> on behalf of Alastair Sleat <[log in to unmask]<mailto:[log in to unmask]>> Sent: 14 October 2013 11:13 To: [log in to unmask]<mailto:[log in to unmask]> Subject: Student feedback for IL sessions Hello ARLG I would be interested to know how people get feedback from students after a Library session. Ask their tutor for general comments afterwards, contact them afterwards via Survey Monkey, or give them a feedback sheet to complete at the end of the session? Or something I haven't thought of? Any examples of feedback questions would also be welcome. Many thanks Alastair Alastair Sleat Subject Librarian (Departments of Engineering, Design and Mathematics, and Computer Science and Creative Technologies) Library UWE Bristol BS16 1QY Tel: +44 (0)117 32 82409 Follow the Library on Twitter and Facebook<http://www1.uwe.ac.uk/library/information/followthelibrary.aspx> ______________________________________________________________________ This email has been scanned by the Symantec Email Security.cloud service. For more information please visit http://www.symanteccloud.com ______________________________________________________________________ To unsubscribe from this mailing list please contact [log in to unmask]<mailto:[log in to unmask]> ______________________________________________________________________ This email has been scanned by the Symantec Email Security.cloud service. For more information please visit http://www.symanteccloud.com ______________________________________________________________________ To unsubscribe from this mailing list please contact [log in to unmask]<mailto:[log in to unmask]> To unsubscribe from this mailing list please contact [log in to unmask]