Hi
We have over the past few years started recruiting a lot more international staff than we used to historically. Particularly, staff who had no experience of working or living in the UK, who came straight from
their own country.
A number of these new staff have had significant problems with settling in at ARU and settling into the UK. There have been personal problems as well as not understanding the UK HE culture.
We have read the ECU guide on Improving the Experiences of International Staff in UK Higher Education and have found that very helpful but wondered whether anybody is willing to share with us whether they had
similar problems, where international staff struggled with the expectations of a UK HEI, particularly a post-92 with a high teaching load. Our students also have increasingly high expectations, including the expectation of being treated as a customer whereas
some of our international staff are not used to the concept of the student as a customer, or where they come from a culture with different types of teaching methods.
We would be grateful if you could share any experiences and/or knowledge you might have, also from Russell Group or 1994 Group institutions.
Regards,
Andrea
Andrea Lechner
HR Manager (Development & Diversity)
HR Services
Tel. 0845 196 4928
Email.
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