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I have had a reply (see below) and it's all working now - hooray :) Kind Regards Jo Hooper Library Assistant Library University Hospitals Bristol NHS Foundation Trust (BRI) Level 5, Education Centre Upper Maudlin Street Bristol BS2 8AE Tel: 0117 3420105 Fax: 0117 9170161 [log in to unmask]<mailto:[log in to unmask]> Dear Joanna, thank you for your email. There was a problem with the HDAS servers earlier this morning which has now been resolved- service resumed at 9.30am. Please accept our apologies for the inconvenience caused by this. Regards, Tina Allen Application support From: UK medical/ health care library community / information workers [mailto:[log in to unmask]] On Behalf Of Sutton Sarah - Clinical Librarian Sent: 06 September 2013 09:12 To: [log in to unmask] Subject: HDAS not working at all Dear All Colleagues and I can't get beyond logging into Athens from the NHS Evidence page on this, we have tried going in via My Athens and it won't let us look at HDAS by that route either, although it does recognise that we are already signed into Athens. Happy Friday everyone! Best wishes Sarah Sarah Sutton Clinical Librarian Cancer and Haematology, Children's Services, Diabetes Care, Emergency Department, Renal Services and Urology, Women's, Perinatal and Sexual Health Services. LRI Library, Clinical Education Centre 2nd Floor Jarvis Building Leicester Royal Infirmary Infirmary Square Leicester LE1 5WW Tel 0116 258 5558 [log in to unmask]<mailto:[log in to unmask]> www.uhl-library.nhs.uk<http://www.uhl-library.nhs.uk/> http://clinicallibrarian.blogspot.com/ We now have two amazing evidence based point of care services: - UpToDate<http://www.uptodate.com/home>, is available to UHL staff using their Athens accounts - Dynamed<https://auth.athensams.net/?ath_returl=http%3a%2f%2fsearch.ebscohost.com%2flogin.aspx%3fauthtype%3dathens%26amp%253blp%3dathens.asp%26profile%3ddynamed&ath_dspid=EBSCO> is available using a UHL Athens account or as an app for your mobile device - LRI Library now open in the Clinical Education Centre on level 2 of Jarvis Building - RefWorks, the reference management software, is now available from on or off site to UHL staff ________________________________ This e-mail, including any attached files, may contain confidential and / or privileged information and is intended for the exclusive use of the addressee(s) printed above. If you are not the addressee(s), any unauthorised review, disclosure, reproduction, other dissemination or use of this e-mail, or taking of any action in reliance upon the information contained herein, is strictly prohibited. If this e-mail has been sent to you in error, please return to the sender. No guarantee can be given that the contents of this email are virus free - The University Hospitals of Leicester NHS Trust cannot be held responsible for any failure by the recipient(s) to test for viruses before opening any attachments. The information contained in this e-mail may be the subject of public disclosure under the Freedom of Information Act 2000 - unless legally exempt from disclosure, the confidentiality of this e-mail and your reply cannot be guaranteed. Copyright in this email and any attachments created by us remains vested in the University Hospitals of Leicester NHS Trust.