Hi,

This might not be quite the place for this, but it does touch on an area that affects public libraries so thought I’d post it here.

I noticed a report on publicservice.co.uk quoting Baroness Bakewell as saying that councils are…

“offering a bribe—a reduction for people who pay their bills online—thus penalising the millions of older people who are not willing or able to go online themselves."

[Source: http://www.publicservice.co.uk/news_story.asp?id=23467]

Is anyone aware of councils offering discounts if people pay for council services online? If they are, I wonder where this leaves those who do not have internet access, particularly if their local library is closed…

Thanks,

Ian Clark

Library Systems Officer,

Augustine House,

Canterbury Christ Church University

Tel: 01227 767700 ext 3141