Dear All

 

It seems as if this problem is spreading across the NHS, as I had it for about a fortnight (and was accessing HDAS via Myathens as a fix) before asking the lists for help and getting this workaround from the very helpful Heather Buckley:

 

 

From: NHS Evidence Contact Us [mailto:[log in to unmask]]
Sent: 22 May 2013 16:22
To: Buckley Heather
Subject: RE: Internet Explorer 8 and Evidence Search- ERROR
Importance: High

 

Dear Heather,

I am writing to update you on the below issue. Our technical team have been investigating this problem and have discovered that this an issue on the N3 network and we have escalated the issue to them to resolve. In the meantime if you follow the below instructions you will be able to sign into the site:

 

1. Open up browser
2. Go to > Tools > Compatibility View Settings
3. In the resulting box enter http://www.library.nhs.uk (without the quotes) into the input box labelled “Add this website:” and click the Add button.  You should now see “library.nhs.uk” in the bottom window labelled “Websites you’ve added to compatibility view:”.
4. Login to the site as normal

 

If you have any further issues do get in touch.

Best Wishes

Helen

 

 

 

This is really very odd because we are not NHS and therefore not on N3, and for me it’s all  *exactly* the same as always.

In fact I’m sitting here wondering what everybody’s talking about!

 

The home screen is in the same place, looks the same, there are no messages on it, and I have got as far as doing a short sample search with no trouble at all.

 

Regards

Christine

 

Christine Lawes

Librarian

Learning Resource Centre

Princess Alice Hospice

West End Lane

Esher

Surrey KT10 8NA

 

Tel. 01372 461843

[log in to unmask]

 

 

 

 

 

Exactly Helen.

 

I delivered a training session featuring Evidence Search for 15 paediatric doctors on Friday afternoon.

Unfortunately, they won’t be able to find it today!
And I can’t find it either so I can’t forewarn them either.

 

Best regards

 

Jan

 

 

Tried the “Why has the sign in screen changed?” link on www.evidence.nhs.uk (now showing as NICE advanced records management system) and it brings up a “page not found” message for the “explanation” page allegedly at http://www.evidence.nhs.uk/help-and-support/changes-to-sign-in

 

https://www.evidence.nhs.uk/nhs-evidence-content/journals-and-databases  (WITH the https) is working, but the old www version is also bringing up a “page not found” message.

I am really not impressed at a) things not working and b)  the lack of consultation or warning.

Many of our users will be back for the first day after half-term breaks and needing to get on with things urgently.

 

Helen

 

 

Wow, just what we needed on a Monday morning.

 

 

 

Try this one https://www.evidence.nhs.uk/

 

 

------------------------------------------------------------------

Phillip Barlow

Senior Library Assistant

NHS Support

Chelsea & Westminster Campus Library

Imperial College London

369 Fulham Road

London SW10 9NH

Tel: 020 3315 8960

Email: [log in to unmask]

-------------------------------------------------------------------

 

 

 

 

Hi everyone,

Does anyone know where www.evidence.nhs.uk has gone?

Many thanks

Tim

 

Tim Staniland
Librarian
Northern Lincolnshire & Goole Hospitals, NHS Foundation Trust
Trust Library Services,
Butterwick House,
Scunthorpe General Hospital
Ext: 5165 Direct dial (01724) 290472
[log in to unmask]

 

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