I have been informed by my contact at Wiley that Eduserve have found the fault and have fixed it. This relates to the Internal Server Error which has been occurring after logging in with Athens on the Wiley site. Lorna Burns Librarian [log in to unmask]<mailto:[log in to unmask]> Avon and Wiltshire Mental Health Partnership NHS Trust Staff Library Green Lane Hospital Devizes Wiltshire SN10 5DS Telephone: 01380 731245 & Staff Library Beechlydene Fountain Way Salisbury SP2 7FD Telephone: 01722 820399 www.awp.nhs.uk<https://web.nhs.net/owa/www.awp.nhs.uk> ________________________________ From: UK medical/ health care library community / information workers [[log in to unmask]] On Behalf Of Hay-gibson Naomi (TEES, ESK AND WEAR VALLEYS NHS FOUNDATION TRUST) [[log in to unmask]] Sent: 30 April 2013 15:49 To: [log in to unmask] Subject: Wiley workround released by Eduserv Athens --- This message was sent from an email address external to NHSmail but gives the appearance of being from an NHSmail (@nhs.net) address. The recipient should verify the sender and content before acting upon information contained within. The identified sender is [log in to unmask] --- * Apologies for cross-posting * Dear All, Eduserv Athens have released a workaround URL for all subscribers to Wiley online content. Use the URL below to access the main Wiley site via Athens username/password, and then enter the *exact * title of the journal in the main site search box – it will not retrieve on keywords. Thanks to Hayley Bowring at Eduserv Athens for this workaround. Here is her message: “Wiley are currently unable to authenticate users via the OpenAthens Federation. We are working with them to help resolve this access issue. As a workaround in the meantime it should be possible for your users to login to this resource using the following URL” https://auth.athensams.net/?ath_returl=http://onlinelibrary.wiley.com/login-proxy-athens%3FPage=http%3A%2F%2Fonlinelibrary.wiley.com&ath_dspid=WILEY.OL Please pass this on to all who are experiencing problems accessing Wiley content based on their site (ie. not content owned by Wiley but distributed via EBSCO, etc.) With regards, Naomi Hay-Gibson Library and Information Service Education Centre Lanchester Road Hospital Lanchester Road Durham DH1 5RD Staffed Mon – Fri, 9.00 am – 5.00pm Email: [log in to unmask]<mailto:[log in to unmask]> Telephone: 0191 441 5912/5910 Fax: 0191 441 5913 ******************************************************************************************************************** This message may contain confidential information. If you are not the intended recipient please inform the sender that you have received the message in error before deleting it. Please do not disclose, copy or distribute information in this e-mail or take any action in reliance on its contents: to do so is strictly prohibited and may be unlawful. Thank you for your co-operation. NHSmail is the secure email and directory service available for all NHS staff in England and Scotland NHSmail is approved for exchanging patient data and other sensitive information with NHSmail and GSi recipients NHSmail provides an email address for your career in the NHS and can be accessed anywhere ******************************************************************************************************************** ******************************************************************************************************************** This message may contain confidential information. If you are not the intended recipient please inform the sender that you have received the message in error before deleting it. Please do not disclose, copy or distribute information in this e-mail or take any action in reliance on its contents: to do so is strictly prohibited and may be unlawful. Thank you for your co-operation. NHSmail is the secure email and directory service available for all NHS staff in England and Scotland NHSmail is approved for exchanging patient data and other sensitive information with NHSmail and GSi recipients NHSmail provides an email address for your career in the NHS and can be accessed anywhere ********************************************************************************************************************