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Yes. I've got the same problem. By hovering my mouse in the right place
& clicking quickly on the compatibility icon I managed to log in without
an error message appearing.

 

Tricia Rey 
Library Services Manager 
Queen Victoria Hospital NHS Foundation Trust 
East Grinstead 
Tel: 01342 414266 
Mailto:[log in to unmask] 

________________________________

From: UK medical/ health care library community / information workers
[mailto:[log in to unmask]] On Behalf Of Reynolds Janet (RWG)
West Hertfordshire TR
Sent: 17 May 2013 11:10
To: [log in to unmask]
Subject: HDAS, Myjournals etc access this morning

 

Good morning,

Is anyone using IE8 having problems (internet explorer has encountered a
problem and needs to close) accessing HDAS, Myjournals or ebooks this
morning? This happens immediately we would be entering our athens login
details. Or if we have already logged in to athens then as soon as we
try to access the resource. We have no problems accessing other athens
resources either via myathens or direct.  Also the link from the
journals and databses page to Cochrane which of course doesn't need an
athens login works fine. We have only had one change made locally that I
am aware of and that only applied to two PCs but the problem is
occurring on others. I have contacted contact us but have had no answer.

Before I engage in the difficult process of getting our IT department to
even acknowledge that I am trying to contact them I would like to be
fully armed with the knwoledge of whether anyone else has a problem. No
local libraries have indicated that they have.

Thanks in advance for your assistance.

Janet

__________________________________________________

Janet Reynolds

Librarian

Watford General Hospital

Vicarage Rd

Watford

WD18 0HB

Tel:01923 217437

Fax: 01923 217909

West Hertfordshire Hospitals NHS Trust is applying to become a
Foundation Trust and you can be part of this exciting change.  Become a
Member, Make a Difference! email: [log in to unmask], or visit
our website:  
 
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