On 10 May 2013 14:09, "Robert Treharne Jones" <[log in to unmask]> wrote:

Love it!

 

Robert

 

From: GP-UK [mailto:[log in to unmask]] On Behalf Of Sandra Pickering
Sent: 10 May 2013 14:04
To: [log in to unmask]
Subject: Re: Releasing email addresses

 

Set up a gmail address on behalf of the relevant doctor.

Send your email to it.

Call the surgery and leave a message for him with his new email address and password telling him there’s an important message in his inbox.

 

Sandra

 

From: GP-UK [mailto:[log in to unmask]] On Behalf Of Robert Treharne Jones
Sent: 10 May 2013 13:58
To: [log in to unmask]
Subject: Re: Releasing email addresses

 

I Googled the surgery and there is no email address listed

I no longer have access to NHS.net

 

Any more ideas?

 

Robert

 

From: GP-UK [mailto:[log in to unmask]] On Behalf Of Markwick Christopher (NHS MEDWAY CCG)
Sent: 10 May 2013 12:59
To: [log in to unmask]
Subject: Re: Releasing email addresses

 

Perhaps google surgery website address & see if a generic email there? nhs net directory also searchable.

I get around 50 emails an hour to my nhs net email as it is but I am available to patients through the practice email address.

 

Cheers,

 

Chris Markwick

 

---

From: GP-UK [[log in to unmask]] On Behalf Of Robert Treharne Jones [[log in to unmask]]
Sent: 10 May 2013 12:03
To: [log in to unmask]
Subject: Releasing email addresses

<RANT>

 

Why are GPs’ email addresses not  more freely available? Are reception staff instructed not to hand them out, or do they not know the address, or whom to ring for the information, or none of the above?

 

Ok, it’s a while since I was a real GP, but my addresses were freely available to anyone that asked, and still are,  but the lack of availability of email is still a real pain.

 

I’ve been asked to call a GP on Monday, because he doesn’t  work on Fridays. I know what will happen – I’ll ring him and he's with patients, he’ll call back and I'll be out-of-range, I’ll call him back and he'll be out on visits, so he’ll ring back and I'll be in a meeting.

 

So I just rang his surgery and asked for his email address.

 

"We don't normally give out email addresses - can't you call him on Monday?" asks the receptionist.

 

I explain that I’m trying to be pro-active, that I know what I want to explain, so I’m planning to write an email which he can absorb at leisure and we can discuss later in  the week.

 

"I'll pass you to the secretaries upstairs" she says, and the call went straight to Voicemail.

 

I left a message asking for a call back and that was three hours ago

 

</RANT>

 

Grrrrrrr!

 

Robert

 

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