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For varying reasons demand>capacity. Email access to gp is probably perceived as just another channel. Like widening the m25 innit? On 10 May 2013 14:09, "Robert Treharne Jones" <[log in to unmask]> wrote: > Love it!**** > > ** ** > > Robert**** > > ** ** > > *From:* GP-UK [mailto:[log in to unmask]] *On Behalf Of *Sandra > Pickering > *Sent:* 10 May 2013 14:04 > *To:* [log in to unmask] > *Subject:* Re: Releasing email addresses**** > > ** ** > > Set up a gmail address on behalf of the relevant doctor.**** > > Send your email to it.**** > > Call the surgery and leave a message for him with his new email address > and password telling him there’s an important message in his inbox.**** > > ** ** > > Sandra**** > > ** ** > > *From:* GP-UK [mailto:[log in to unmask] <[log in to unmask]>] *On > Behalf Of *Robert Treharne Jones > *Sent:* 10 May 2013 13:58 > *To:* [log in to unmask] > *Subject:* Re: Releasing email addresses**** > > ** ** > > I Googled the surgery and there is no email address listed**** > > I no longer have access to NHS.net**** > > ** ** > > Any more ideas?**** > > ** ** > > Robert**** > > ** ** > > *From:* GP-UK [mailto:[log in to unmask] <[log in to unmask]>] *On > Behalf Of *Markwick Christopher (NHS MEDWAY CCG) > *Sent:* 10 May 2013 12:59 > *To:* [log in to unmask] > *Subject:* Re: Releasing email addresses**** > > ** ** > > Perhaps google surgery website address & see if a generic email there? nhs > net directory also searchable.**** > > I get around 50 emails an hour to my nhs net email as it is but I am > available to patients through the practice email address.**** > > **** > > Cheers,**** > > **** > > Chris Markwick**** > > **** > ------------------------------ > > *From:* GP-UK [[log in to unmask]] On Behalf Of Robert Treharne Jones [ > [log in to unmask]] > *Sent:* 10 May 2013 12:03 > *To:* [log in to unmask] > *Subject:* Releasing email addresses**** > > <RANT>**** > > **** > > Why are GPs’ email addresses not more freely available? Are reception > staff instructed not to hand them out, or do they not know the address, or > whom to ring for the information, or none of the above?**** > > **** > > Ok, it’s a while since I was a real GP, but my addresses were freely > available to anyone that asked, and still are, but the lack of > availability of email is still a real pain.**** > > **** > > I’ve been asked to call a GP on Monday, because he doesn’t work on > Fridays. I know what will happen – I’ll ring him and he's with patients, > he’ll call back and I'll be out-of-range, I’ll call him back and he'll be > out on visits, so he’ll ring back and I'll be in a meeting.**** > > **** > > So I just rang his surgery and asked for his email address.**** > > **** > > "We don't normally give out email addresses - can't you call him on > Monday?" asks the receptionist.**** > > **** > > I explain that I’m trying to be pro-active, that I know what I want to > explain, so I’m planning to write an email which he can absorb at leisure > and we can discuss later in the week.**** > > **** > > "I'll pass you to the secretaries upstairs" she says, and the > call went straight to Voicemail.**** > > **** > > I left a message asking for a call back and that was three hours ago**** > > **** > > </RANT>**** > > **** > > Grrrrrrr!**** > > **** > > Robert**** > > **** > > > > ******************************************************************************************************************** > > This message may contain confidential information. If you are not the > intended recipient please inform the > sender that you have received the message in error before deleting it. > Please do not disclose, copy or distribute information in this e-mail or > take any action in reliance on its contents: > to do so is strictly prohibited and may be unlawful. > > Thank you for your co-operation. > > NHSmail is the secure email and directory service available for all NHS > staff in England and Scotland > NHSmail is approved for exchanging patient data and other sensitive > information with NHSmail and GSi recipients > NHSmail provides an email address for your career in the NHS and can be > accessed anywhere > > > ******************************************************************************************************************** > **** >