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Oh yes - we have raised it with Tribal months ago -and I have just e-mailed them again today to say we need this sorting as a matter of urgency. It is unacceptable to expect us to wait until the next release of ebs4. We have been putting the entries on to ebs4, running the submission just to keep ebs up-to-date, and then making the claim on the Walled Garden. Basically we have been doing the work twice and given the large volumes of certifications coming in, this is taking at least twice as long. I would suggest you contact [log in to unmask] to register you concerns as would I encourage any ebs4 user experiencing the same problem to start putting some pressure on Tribal. Mandy Ogden Examinations Officer From: The FE Exams Network mailing list [mailto:[log in to unmask]] On Behalf Of Ros Stapleton Sent: Thursday, May 30, 2013 3:24 PM To: [log in to unmask] Subject: City & Guilds submissions via EBS Hi All Is anyone else having problems uploading Form M submission from EBS to Walled Garden? We have reported an issue to Tribal and it has been earmarked for development but no solution date set. Basically, the submission file doesn't generate grades into 2nd and subsequent components so, in reality, we can only upload Form Ms where the claim is for something with only one component. Any other sufferers out there? We are using version 4.17 (I think) Ros Stapleton Achievement & Exams Officer College of West Anglia - King's Lynn campus x 2370 (DD: 01553 815370) **LEARNERS WILL BE ABLE TO COLLECT THEIR 2012/2013 CERTIFICATES FROM THE EXAMS OFFICE FROM TUESDAY 27TH AUGUST** ********************************************************************* This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error you must take no action based on them - nor must you copy or show them to anyone. Please notify the College of West Anglia via email to [log in to unmask] This email contains the views of the sender and may not be representative of the views of The College of West Anglia. This footnote also confirms that this email message has been swept for the presence of computer viruses. ********************************************************************** ______________________________________________________________________ This email has been scanned by the Symantec Email Security.cloud service. For more information please visit http://www.symanteccloud.com ______________________________________________________________________