Colleagues, I'd also be interested to hear what systems others are using as we are in the process of investigating these things. Manuel Manuel Alonso Head of Counselling and Disability Service (CDS) Herbert Manzoni Building, Room K103a Loughborough University LE11 3BT t. (01509) 222770 email: [log in to unmask]<mailto:[log in to unmask]> On 2 May 2013, at 11:43, Karen Newton <[log in to unmask]<mailto:[log in to unmask]>> wrote: Dear colleagues I am looking for some advice on effective case management software for disability services in HE. Our University uses SITS as its main student information system and the disabilities team currently use the accessibility screens to record some of our work, backed up by paper records. I know that we are a little behind in this area but I am interested in moving towards a specialist electronic case management system (which would need to be able to link with SITS) that would allow us to record student contact history and store documents electronically. I would welcome any information on such systems that are successfully in use by other Disabilities Services in HE – please feel free to contact me off list at [log in to unmask]<mailto:[log in to unmask]> All contributions welcome! Kind regards and thanks in anticipation Karen Karen Newton Disability Support Team Manager Student Support and Wellbeing Northumbria University Northumberland Building City Campus Newcastle NE1 8ST Tel: 0191 227 3849 E: [log in to unmask]<mailto:[log in to unmask]>