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Hello Nicos. I developed my master´s thesis on the topic. It is entitled "co-bring:improving briefing activities in SMEs" you can find some of the tools on this website:http://goo.gl/aeQNt Additionally let me know what type of texts (design or management) are you looking for , i can show you the contents and bibliography of my thesis, hope it helps. Regards. Carlos Sarmiento Msc Product Service System Design Politecnico di Milano. http://goo.gl/4fknw ----------------------------------------------------------------- PhD-Design mailing list <[log in to unmask]> Discussion of PhD studies and related research in Design Subscribe or Unsubscribe at https://www.jiscmail.ac.uk/phd-design -----------------------------------------------------------------