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Hi Cheryl
We have this problem with University IP interfering with NHS Athens. This is the work-round I received from EBSCO (and see underneath for ProQuest too) which may work for your public health colleague. Unfortunately still then have to search again for article you wanted, but it does get round the problem of IP.
Thank you for contacting EBSCO Technical Support.
I understand you are interested in direct URLs to bypass the IP and use just your institute's Athens mode of authentication.
Per your request I generated such URLs. Pasted below are the URLs:
Biomedical Reference Collection: Comprehensive:
http://search.ebscohost.com/login.aspx?authtype=athens&profile=ehost&defaultdb=byh
CINAHL with Full Text:
http://search.ebscohost.com/login.aspx?authtype=athens&profile=ehost&defaultdb=c8h
GreenFILE:
http://search.ebscohost.com/login.aspx?authtype=athens&profile=ehost&defaultdb=8gh
Health Business Elite:
http://search.ebscohost.com/login.aspx?authtype=athens&profile=ehost&defaultdb=heh
Library, Information Science & Technology Abstracts:
http://search.ebscohost.com/login.aspx?authtype=athens&profile=ehost&defaultdb=lxh
MEDLINE:
http://search.ebscohost.com/login.aspx?authtype=athens&profile=ehost&defaultdb=cmedm
MEDLINE with Full Text:
http://search.ebscohost.com/login.aspx?authtype=athens&profile=ehost&defaultdb=mnh
Nursing Reference Center:
http://search.ebscohost.com/login.aspx?authtype=athens&profile=nrc
Rehabilitation Reference Center:
http://search.ebscohost.com/login.aspx?authtype=athens&profile=rrc
For ProQuest try http://search.proquest.com/athens (then NHS England)
Catherine Pritchard
Librarian
JET Library
Leighton Hospital
Middlewich Road
Crewe
CW1 4QJ
01270 612538, internal X3172
From: [log in to unmask] [mailto:[log in to unmask]] On Behalf Of Cheryl Kent
Sent: 18 April 2013 15:23
To: LisMedical; [log in to unmask]
Subject: [Content] Problem found for public health staff on LA networks
Hi All,
just wanted to let you know about a problem we encountered with a member of public health staff who was working from a local authority network (LA) and trying to access articles from cinahl.
Because the LA had other subscriptions via ebsco and this was being IP authenticated, this seems to be overriding the nhs athens login and denying the user access to nhs ebsco resources.
We have spoken to ebsco about it but we think it is something our public health colleagues will need to investigate with their network people.
There could be other potential conflicts yet to arise.
Cheryl.
--
Cheryl Kent, eResources Librarian
At the Health Library for North Staffordshire :: A joint NHS / Keele University Library Service
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