We are experiencing regular problems with HDAS / My Journals. Our literature searchers are switching away from HDAS and our trainers are finding it increasingly difficult to get through training sessions. It is becoming more difficult to try to promote resources that fail to work or are so complicated to work.

This may all be temporary blips (we hope) but it is certainly very frustrating at the moment.

Has anyone gone with a non-HDAS / My Journals solution? Would you mind sharing your experience?

1. What solutions have you chosen?
2.  Are they reliable and easy to use?
3. How do they compare with HDAS / My Journals in terms of functionality and features (search interface, thesaurus, alerts, saving results etc)
4. Have you been able to include the same coverage of resources? Both Core Content and your own subscriptions, also promote print subscriptions
5. Have inexperienced / infrequent users been able to use them successfully?
6. Was Athens authentication simple or not?
7. Is the solution easy to manage? Ie to set up, usage stats, keep up-to-date
8. What sort of costs were involved?

We would be really interested in what people have to say.

Regards,