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Thanks Alison -
 
Just a thought from a non-expert ... wouldn't it be logical and helpful somehow simply to put a suitably worded amber warning in all our tenancies regarding impending planned maintenance windows of this kind?
 
Hope not interfering ...
Jeremy

 
Jeremy Acland
Library Systems Manager, IT Services
Queen Mary, University of London
Mile End Road, London E1 4NS, UK
email: [log in to unmask], [log in to unmask]
tel: +44 (0) 20 7882 7288
mob: +44 (0) 7865 975 716
skype: jeremy.acland.qm
:
>>> Alison Kershaw <[log in to unmask]> 01/03/2013 09:56 >>>
Hi

Thank you Georgina for your query, for clarification, during this maintenance window we expect Talis Aspire to be unavailable for a short period of time.

If you would like to add a message to your Talis Aspire tenancy, please raise a support ticket with the wording you would like to use, and when you would like to apply this message from.

Kind Regards

Alison

On 28 February 2013 15:57, Georgina Parsons <[log in to unmask]> wrote:

Hi Alison,

Just to clarify on the maintenance next week, is this the usual type, where Aspire will still be available read-only for students, and it’s just any editing etc that will be unavailable?

If so, we don’t need to do anything except alert late-night staff, but if it entails service interruptions on the student interface, we’ll need to post a general service announcement.

Thanks,

Georgina Parsons

Systems Librarian, Brunel University

+44 (0)1895 266159

From: Talis Aspire Users [mailto:[log in to unmask]] On Behalf Of Alison Kershaw


Sent: 27 February 2013 13:33
To: [log in to unmask]
Subject: Scheduled Maintenance: Wednesday 6th March 2013

Hi,

Talis Aspire Service Announcement Mailing List

Talis are changing the way that we make you aware of any Talis Aspire Service Announcements, we will be moving away from using Lis-Talis-Aspire, and using a dedicated mailing list so that we can ensure that we are effectively keeping you up to date with any disruption to Talis Aspire. If you would like to register for this new mailing list, please email [log in to unmask].

All Talis Aspire Service announcements will be sent to both Talis Aspire Service Announcement Mailing List and Lis-Talis-Aspire between now and 1st July 2013, allowing enough time for people to register for the new mailing list.

Scheduled Maintenance: Wednesday 6th March 2013

We will be performing scheduled maintenance to Talis Aspire on Wednesday 6th March 2013 between the hours of 18:00-20:00 GMT. This maintenance is likely to only run for 10 minutes during this period, but it may run for the entire period. Talis Aspire may be unavailable at times during this maintenance window.

Kind Regards

Alison

--

Alison Kershaw

Head of Customer Services

Talis Education Limited

Mobile: 07525128 782

talisaspire.com

Find out more about Talis Aspire, our resource list solution, visit:

talisaspire.com

Support: http://support.talisaspire.com
Twitter: https://twitter.com/talisaspire
YouTube: http://www.youtube.com/user/TalisAspire

To unsubscribe from the LIS-TALIS-ASPIRE list, click the following link:
https://www.jiscmail.ac.uk/cgi-bin/webadmin?SUBED1=LIS-TALIS-ASPIRE&A=1


To unsubscribe from the LIS-TALIS-ASPIRE list, click the following link:
https://www.jiscmail.ac.uk/cgi-bin/webadmin?SUBED1=LIS-TALIS-ASPIRE&A=1




--

Alison Kershaw

Head of Customer Services

Talis Education Limited

Mobile: 07525128 782

talisaspire.com

Find out more about Talis Aspire, our resource list solution, visit:

talisaspire.com

Support: http://support.talisaspire.com
Twitter: https://twitter.com/talisaspire
YouTube: http://www.youtube.com/user/TalisAspire


To unsubscribe from the LIS-TALIS-ASPIRE list, click the following link:
https://www.jiscmail.ac.uk/cgi-bin/webadmin?SUBED1=LIS-TALIS-ASPIRE&A=1


To unsubscribe from the LIS-TALIS-ASPIRE list, click the following link:
https://www.jiscmail.ac.uk/cgi-bin/webadmin?SUBED1=LIS-TALIS-ASPIRE&A=1