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Hi everyone, Let me give a little more detail on the upgrade work we are actually doing next week. Every month the traffic to the Aspire service grows at quite a rate, and now we need to make some upgrades to our network infrastructure to make sure we have adequate capacity going forward. Being related to the upgrade of the network infrastructure, it's not possible to maintain access to the service whist the actual upgrade is performed, even with reduced functionality (i.e. read-only mode). This is because these upgrades are not really related to the application, they are related to how users reach the application. Naturally, these upgrades are pre-rehearsed to minimise any risk, and any actual downtime should be limited to a few minutes during the window - the old infrastructure remains in place due to any problems, and the downtime is only whilst we bring online the new services. However, we do prefer to schedule a larger window at the end of the working day in case things do not go as expected - this gives us room to address any issues before your staff and students come online for the next working day. Any further questions let us know. Thanks, Chris Clarke -- CTO Talis Education http://www.talisaspire.com http://twitter.com/talisaspire Talis Education Limited The Exchange 19 Newhall Street Birmingham United Kingdom B3 3PJ Mobile Number: +44 (0) 7595 022154 Email: [log in to unmask] On Fri, Mar 1, 2013 at 9:56 AM, Alison Kershaw <[log in to unmask]>wrote: > Hi > > Thank you Georgina for your query, for clarification, during this > maintenance window we expect Talis Aspire to be unavailable for a short > period of time. > > If you would like to add a message to your Talis Aspire tenancy, please > raise a support ticket with the wording you would like to use, and when you > would like to apply this message from. > > Kind Regards > > Alison > > On 28 February 2013 15:57, Georgina Parsons <[log in to unmask] > > wrote: > >> Hi Alison,**** >> >> ** ** >> >> Just to clarify on the maintenance next week, is this the usual type, >> where Aspire will still be available read-only for students, and it’s just >> any editing etc that will be unavailable?**** >> >> ** ** >> >> If so, we don’t need to do anything except alert late-night staff, but if >> it entails service interruptions on the student interface, we’ll need to >> post a general service announcement.**** >> >> ** ** >> >> Thanks,**** >> >> ** ** >> >> *Georgina Parsons* >> >> Systems Librarian, Brunel University**** >> >> +44 (0)1895 266159**** >> >> ** ** >> >> *From:* Talis Aspire Users [mailto:[log in to unmask]] *On >> Behalf Of *Alison Kershaw >> >> *Sent:* 27 February 2013 13:33 >> *To:* [log in to unmask] >> *Subject:* Scheduled Maintenance: Wednesday 6th March 2013**** >> >> ** ** >> >> Hi,**** >> >> ** ** >> >> *Talis Aspire Service Announcement Mailing List***** >> >> Talis are changing the way that we make you aware of any Talis Aspire >> Service Announcements, we will be moving away from using Lis-Talis-Aspire, >> and using a dedicated mailing list so that we can ensure that we are >> effectively keeping you up to date with any disruption to Talis Aspire. If >> you would like to register for this new mailing list, please email >> [log in to unmask]**** >> >> ** ** >> >> All Talis Aspire Service announcements will be sent to both Talis Aspire >> Service Announcement Mailing List and Lis-Talis-Aspire between now and 1st >> July 2013, allowing enough time for people to register for the new mailing >> list.**** >> >> ** ** >> >> *Scheduled Maintenance: Wednesday 6th March 2013***** >> >> We will be performing scheduled maintenance to Talis Aspire on Wednesday >> 6th March 2013 between the hours of 18:00-20:00 GMT. This maintenance is >> likely to only run for 10 minutes during this period, but it may run for >> the entire period. Talis Aspire may be unavailable at times during this >> maintenance window.**** >> >> ** ** >> >> Kind Regards**** >> >> ** ** >> >> Alison**** >> >> ** ** >> >> -- **** >> >> Alison Kershaw**** >> >> Head of Customer Services**** >> >> Talis Education Limited**** >> >> Mobile: 07525128 782 **** >> >> talisaspire.com <http://www.talisaspire.com/>**** >> >> *Find out more about Talis Aspire, our resource list solution, visit:**** >> * >> >> talisaspire.com <http://www.talisaspire.com/>**** >> >> Support: http://support.talisaspire.com >> Twitter: https://twitter.com/talisaspire >> YouTube: http://www.youtube.com/user/TalisAspire **** >> >> ** ** >> ------------------------------ >> >> To unsubscribe from the LIS-TALIS-ASPIRE list, click the following link: >> https://www.jiscmail.ac.uk/cgi-bin/webadmin?SUBED1=LIS-TALIS-ASPIRE&A=1 * >> *** >> >> ------------------------------ >> >> To unsubscribe from the LIS-TALIS-ASPIRE list, click the following link: >> https://www.jiscmail.ac.uk/cgi-bin/webadmin?SUBED1=LIS-TALIS-ASPIRE&A=1 >> > > > > -- > > Alison Kershaw > > Head of Customer Services > > Talis Education Limited > > Mobile: 07525128 782 > > talisaspire.com <http://www.talisaspire.com/> > > *Find out more about Talis Aspire, our resource list solution, visit:* > > talisaspire.com <http://www.talisaspire.com/> > > Support: http://support.talisaspire.com > Twitter: https://twitter.com/talisaspire > YouTube: http://www.youtube.com/user/TalisAspire > > ------------------------------ > > To unsubscribe from the LIS-TALIS-ASPIRE list, click the following link: > https://www.jiscmail.ac.uk/cgi-bin/webadmin?SUBED1=LIS-TALIS-ASPIRE&A=1 > ######################################################################## To unsubscribe from the LIS-TALIS-ASPIRE list, click the following link: https://www.jiscmail.ac.uk/cgi-bin/webadmin?SUBED1=LIS-TALIS-ASPIRE&A=1