 |
 |
Thanks Ceri….
It would be nice if Blackboard are monitoring this user group if they would be prepared to give us an official response on this.
We have now logged 2 calls with Blackboard.
Call References 1721120 & 01655566
Please feel free to cross reference any calls you may place with these.
Andy Raistrick
University of Huddersfield
From: Blackboard/Courseinfo userslist [mailto:[log in to unmask]]
On Behalf Of Richards Ceri (LCSS)
Sent: 27 March 2013 10:42
To: [log in to unmask]
Subject: Re: I am struggling with this too
Hi all.
We had exactly the same problem on our development environment. Blackboard told us to disable and re enable software updates and cloud profiles through the backend then re enable. This didn't help. What you'll probably find is that the tools will magically start to work in a few days.
I rebuild the environment a few times for other reasons and found this each time. The tools are flaky at the moment on initial setup. I'm guessing it's some kind of sync which needs to happen at blackboards end.
Sent from Samsung Mobile
-------- Original message --------
From: Danny P Monaghan <[log in to unmask]>
Date:
To: [log in to unmask]
Subject: Re: I am struggling with this too
We are having problems with this on a test server too. We've currently got a ticket in with Bb about it, but I've not heard anything back yet (although I'm not handling the ticket from our end).
In the tests we've done with it, any attempt to edit your profile just creates an error.
Cheers
Danny
Danny Monaghan (FHEA)
Learning Technologist
Learning Technologies Team
University of Sheffield
Room 217
10-12 Brunswick Street
Sheffield
S10 2FN
Tel: 0114 222 0403
Times Higher Education University of the Year
Please think green! Only print this email if you need to
On 27 March 2013 01:48, Clive Richards <[log in to unmask]> wrote:
I have installed the social learning/social profiles blocks and enabled them but I don't see any of the options in the admin panel which are shown in the cloud FAQ - has the rumour that the UK/European versions have these features crippled? These were the big selling points for SP10/11 and is something eagerly awaited here. I may just be missing something can anyone who already has SP10 or 11 enlighten me about this because all I can find in Blackboard FAQ is that to meet the needs of international clients these tools are optional and do not prevent other features from working - as usual the amount of information given by Blackboard is pretty sparse