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Hi Mark,
     I believe that the Certificate Wizard is fine for new host requests 
as well. I requested a new host certificate yesterday via that route.

John

On 20/02/2013 16:24, Mark Slater wrote:
> I agree with John - I've been using the Cert Wizard for everything
> except new certificate requests for a good few months and not had a
> problem. I guess the error should be updated on the web page...
>
> Thanks,
>
> Mark
>
> On 20/02/13 15:56, John Hill wrote:
>> It is recommended to use the Certificate Wizard for all renewals now,
>> I believe. The web site doesn't reflect this, I know - it ought to be
>> changed. I've renewed host certificates that way for several months now.
>>
>> John
>>
>> On 20/02/2013 15:35, Elena Korolkova wrote:
>>> I've tried several times and even asked my colleague to try. And used
>>> 2 different certificates. No success today.
>>>
>>> Elena
>>>
>>> On 20 Feb 2013, at 15:24, Mike Johnson wrote:
>>>
>>>> I renewed a few at the end of last week and I saw this error message
>>>> intermittently.  I retried and it worked for me on the second
>>>> attempt.  I thought it quite strange but blamed myself.
>>>>
>>>> Now I come to renew another host cert, I get the same issue every time.
>>>>
>>>> Mike
>>>>
>>>> ----- Original Message -----
>>>> From: "Elena Korolkova" <[log in to unmask]>
>>>> To: [log in to unmask]
>>>> Sent: Wednesday, 20 February, 2013 3:16:44 PM
>>>> Subject: problem to renew a host certificate
>>>>
>>>> Hello
>>>>
>>>> I was trying to renew  hosts certificates.
>>>>
>>>> I'm following the usual procedure (i did this many time successfully):
>>>>
>>>> I'm using web interface ( Firefox on mac). I go to
>>>> https://ca.grid-support.ac.uk/
>>>>
>>>> I choose "Renew a Valid Certificate" and host certificate which I
>>>> need to renew.
>>>>
>>>> At
>>>> https://ca.grid-support.ac.uk/cgi-bin/pub/pki?cmd=getStaticPage&name=index
>>>>
>>>> I see an error message:
>>>>
>>>> "Error 700
>>>>
>>>> General Error You must provide at least a given name plus a surname
>>>> (both spelled out in full)"
>>>>
>>>> Am I missing new procedure/doing smth wrong?
>>>>
>>>> Your help is much appreciated.
>>>>
>>>> Elena
>>>>
>>>> ps I was trying to renew 2 certificates and Paul tried to do the
>>>> same and we always get the same error.
>>>>
>>>>
>>>>
>>>> __________________________________________________
>>>> Dr Elena Korolkova
>>>> Email: [log in to unmask]
>>>> Tel.:  +44 (0)114 2223553
>>>> Fax:   +44 (0)114 2223555
>>>> Department of Physics and Astronomy
>>>> University of Sheffield
>>>> Sheffield, S3 7RH, United Kingdom
>>>
>>> __________________________________________________
>>> Dr Elena Korolkova
>>> Email: [log in to unmask]
>>> Tel.:  +44 (0)114 2223553
>>> Fax:   +44 (0)114 2223555
>>> Department of Physics and Astronomy
>>> University of Sheffield
>>> Sheffield, S3 7RH, United Kingdom
>>>
>