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Hello all, The UK has managed to batter the number of open tickets down to 35, nice one! Let's look at the interesting ones, everyone's doing a good job so there's not much to go over. Possibly of interest to some, there's a ticket regarding the definition of "Waiting for reply": https://savannah.cern.ch/support/?135827 Cheers! Matt Atlas Movement Tickets: https://ggus.eu/ws/ticket_info.php?ticket=90242 (Lancaster) https://ggus.eu/ws/ticket_info.php?ticket=90244 (RalPP) https://ggus.eu/ws/ticket_info.php?ticket=90245 (Oxford) https://ggus.eu/ws/ticket_info.php?ticket=89804 (Glasgow) https://ggus.eu/ws/ticket_info.php?ticket=90243 (Liverpool) Stephene has started shepherding these tickets for Atlas whilst Brian's questing in Middle-earth, although there seems to be some confusion about them. They all seem to be progressing (at different paces), one possible issue (certainly for Lancaster) is the dpm-sql-spacetoken-list-files doesn't work on SL6 yet, but it's being worked on. TIER 1 https://ggus.eu/ws/ticket_info.php?ticket=91029 (30/1) This ticket concerning problems with the FTS querying jobs has took an interesting turn, the SRM developers have been called in. In Progress (11/2) https://ggus.eu/ws/ticket_info.php?ticket=91251 (7/2) LHCB jobs had problems with jobs at the Tier 1, related to mysterious batch system problems. The problem went away, if jobs ran successfully over the weekend then this ticket can be closed. In progress (7/2) IC https://ggus.eu/ws/ticket_info.php?ticket=91266 (7/2) Hone lost jobs sent through the IC WMS, but this was due to a bug on their old and crusty glite UI. This ticket can be closed, In Progress (8/2) DURHAM https://ggus.eu/ws/ticket_info.php?ticket=89825 (19/12/2012) enmr shared area problems at Durham, the last message was a positive one from the VO so I think this is another ticket then can be closed. On hold (6/2) There are other Durham tickets that need looking at in a positive light, with a view to asking users if problems have gone and closing them. Solved Cases: https://ggus.eu/ws/ticket_info.php?ticket=90451 The NGI_UK now has a service group in the GOCDB for our core services. Otherwise business as usual in the closed ticket section.