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Hi Sarah, A few years ago our library subscribed to RefWorks. We set up instruction hours and a librarian to teach the lecturers at the college how to use it and by the end of the year we noticed that very few of them took advantage of the software so we cancelled the subscription and have never had any complaints. I presume they now use free software but have no idea. Rachel Ben-Eliezer Serials Librarian and Interlibrary Loan Services David Yellin College of Education Library POB 3578 Jerusalem 91035 ISRAEL Tel: 02-6558180 [log in to unmask] -----Original Message----- From: An informal open list set up by UKSG - Connecting the Information Community [mailto:[log in to unmask]] On Behalf Of Taylor, Sarah Sent: Monday, December 17, 2012 5:52 PM To: [log in to unmask] Subject: [lis-e-resources] Use of bibliographic management software Hi all, I'm not sure if this is the correct forum for this query, so apologies, but I have a question about the use of bibliographic management software. We are currently using bibliographic management software for which we pay an annual subscription. A few months ago, we ran a focus group for academics and researchers at which the question of bibliographic management software came up. It transpired that although all the participants were aware of our paid-for software, most of them preferred to use Mendeley. For reasons that remain a mystery to me, our paid-for solution comes with 'problems', and some of my colleagues feel that it is not getting used as a result. We are now considering not renewing our current bibliographic management software solution, and instead encouraging users to use free options such as Mendeley, which again, we know is not perfect, but would seem to be the solution of choice for many academics and researchers here. Has anyone else done something similar? Or do you all pay a subscription for your bibliographic management software? If anyone has decided to go the free route, I'd be interested to hear your experiences. I will summarise to the list. Thanks in advance. Best wishes, Sarah Sarah Taylor Electronic Resources Librarian The Peter Marsh Library University of Bolton Deane Road Bolton BL3 5AB 01204 903099 [log in to unmask] Please note that my normal working days are Mondays, Tuesdays and Thursdays lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG lis-e-resources is a UKSG list - http://www.uksg.org UKSG groups also available on Facebook and LinkedIn Follow us on Twitter: https://twitter.com/UKSG